Key Facts

Remote From:

United Kingdom

Full time

English

Hard Skills

Other Skills

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Training And Development
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Adaptability
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Communication
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Leadership
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Teamwork
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Governance
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Time Management

Roles & Responsibilities

Experience in project management within SaaS, software implementation, or IT consulting.
Strong understanding of software configuration, deployment processes, and implementation lifecycles.
Familiarity with API integrations, data migrations, and cloud environments (AWS or Azure).
Proficiency with project management tools including JIRA and Microsoft Project.

Requirements:

Leading medium to complex software implementation projects from initiation to go-live.
Developing clear project plans, schedules, and resource allocation strategies.
Managing relationships with client stakeholders and providing regular status updates.
Identifying project risks, escalating issues appropriately, and implementing mitigation plans.

Ideagen

About Ideagen

Ideagen help the quiet voices and safe hands that protect organisations - a name trusted globally to deliver world-class, innovative regulatory and compliance software. Our portfolio of solutions and services help solve complex quality, risk, audit and compliance challenges in highly regulated industries such as aviation, financial services, life sciences, healthcare and manufacturing. Headquartered in Nottingham UK, but with offices across the globe, including the United States, Australia and Malaysia, we have more than 1000 engaged colleagues who, through our values of ‘ambition’, ‘adventure’ and ‘community’, serve more than 10,000 customers worldwide, including 15 of the top 20 global pharmaceutical companies, nine of the top ten UK accounting firms, seven of the top global aerospace and defence companies and over 300 global aviation organisations.

Company type: SME

Founded: 2018

Company size: 1001 - 5000

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Job description

Role Purpose:

New advert image

Location - United Kingdom

Role type - Remote

Department - Customer

Benefits - Benefits at Ideagen

Salary - The salary for this role will be discussed at next stage.

We are seeking an experienced Project Manager to lead the delivery of end‑to‑end software implementation projects for our global clients. As part of our Professional Services team, you will manage the full lifecycle from post‑sales handover through configuration, testing, deployment, and transition to support. Acting as the primary liaison between clients and internal teams, you will ensure projects are delivered to scope, timeline, and budget, while maintaining high standards of communication and governance.

This role involves managing multiple concurrent projects, coordinating cross‑functional teams, and supporting clients through a structured and well‑executed onboarding and implementation experience.

Responsibilities:

Leading medium to complex software implementation projects from initiation to go‑live.
Developing clear project plans, schedules, and resource allocation strategies.
Managing relationships with client stakeholders and providing regular status updates.
Identifying project risks, escalating issues appropriately, and implementing mitigation plans.
Collaborating with technical teams to configure products, workflows, and integrations aligned to client requirements.
Coordinating User Acceptance Testing (UAT) activities and guiding clients through the process.
Delivering training sessions and preparing clients for transition to BAU/Support teams.
Tracking billable hours, monitoring revenue, and contributing to project profitability.

Skills and Experience:

Experience in project management within SaaS, software implementation, or IT consulting.
You have a strong understanding of software configuration, deployment processes, and implementation lifecycles.
You are familiar with API integrations, data migrations, and cloud environments such as AWS or Azure.
You are confident using project management tools including JIRA and Microsoft Project.
You communicate clearly and effectively with both technical and non‑technical stakeholders.
You hold a bachelor’s degree in any discipline.
You may also have a PMP or CSM certification, which would be advantageous.
Experience with ERP or other enterprise platforms would be beneficial.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.
We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence.

At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place!

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