Key Facts

Remote From:

Full time

English

Hard Skills

Patient Onboarding Health Data Management Cerner EHR Digital File Management Office Management User Account Control Protected Health Information Microsoft Dynamics CRM Clinical Medicine Google Workspace Online Communication Organizational Structure Stakeholder Communications

Other Skills

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Microsoft Excel
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Progress Reporting
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Professional Communication
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Multitasking
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Time Management
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Detail Oriented

Roles & Responsibilities

4+ years of experience in medical or clinical administration, preferably in ABA, autism therapy, or behavioral health settings.
Strong knowledge of onboarding workflows, credentialing, or payer documentation processes.
Excellent written communication skills with a professional, detail-oriented style.
Experience using tools such as Google Workspace, Microsoft Excel, EHR platforms (e.g., CentralReach, SimplePractice), or CRM systems.

Requirements:

Support the onboarding of new BCBAs and clinical staff by completing documentation and setting up required accounts.
Manage professional email communication with vendors, partners, and staff to facilitate onboarding processes.
Track onboarding workflows, follow up on incomplete tasks, and ensure timelines are consistently met.
Ensure compliance with HIPAA and clinic-specific data management protocols.

Job description

Job Title: Medical Administrative Assistant (ABA / Autism Therapy Clinic)

Location: Remote
Schedule: Full-time, 9:00 AM - 5:00 PM PST

Apply here: https://operationsarmy.com/application

Were seeking a highly organized and proactive Medical Administrative Assistant with direct experience in ABA (Applied Behavior Analysis) or autism therapy clinics. This role is fully back-office and focuses on providing onboarding and administrative support for clinical teams and vendors. Youll play a key role in ensuring smooth, efficient, and compliant onboarding workflows for BCBAs and other clinical staff.

Key Responsibilities

Support the onboarding of new BCBAs and clinical staff by completing documentation and setting up required accounts.
Manage professional email communication with vendors, partners, and staff to facilitate onboarding processes.
Track onboarding workflows, follow up on incomplete tasks, and ensure timelines are consistently met.
Maintain and update internal spreadsheets and trackers related to onboarding and credentialing progress.
Submit and manage payer or credentialing documentation as needed.
Organize, store, and retrieve digital files including agreements, intake forms, and therapy-specific documents.
Ensure compliance with HIPAA and clinic-specific data management protocols.
Provide regular reports and updates to the Onboarding or Operations Lead.

Required Qualifications

4+ years of experience in medical or clinical administration, preferably in ABA, autism therapy, or behavioral health settings.
Strong knowledge of onboarding workflows, credentialing, or payer documentation processes.
Excellent written communication skills with a professional, detail-oriented style.
Demonstrated ability to manage multiple administrative tasks independently.
Experience using tools such as Google Workspace, Microsoft Excel, EHR platforms (e.g., CentralReach, SimplePractice), or CRM systems.
High attention to detail and comfort handling sensitive healthcare information.