Proven experience in ServiceNow Financial Services Operations (FSO) platform.
Expertise in configuring ServiceNow FSO modules, data model setup, and workflow development.
Experience with Performance Analytics (PA) enablement and FSO-specific workflows (e.g., Commercial and Servicing Lines for Banking).
Knowledge of ServiceNow Customer Service Management (CSM) and custom application development.
Requirements:
Identify opportunities to optimize performance and improve scalability.
Develop ServiceNow FSO configurations including FSO data model setup, PA enablement, and workflows for Commercial and Servicing Lines.
Configure ServiceNow FSO modules, workflows, applications, scripts, and integrations; review code and provide walkthroughs as part of the peer review process.
Document technical design, development processes, and solution configurations; build multiple FSO features including advanced work assignment enablement, reports, dashboards.
Job description
Sr. ServiceNow FSO Developer – 100% Remote Location – Windsor, CT Duration – 12 months plus contract Rate – DOE
Identify opportunities to optimize performance and improve scalability
Develop ServiceNow FSO configurations including FSO data model setup PA enablement Commercial and Servicing Lines
Code review: Reviewing and providing walkthroughs as part of peer review process
Configure ServiceNow FSO Modules workflows applications scripts and integrations
Document technical design development processes and solution configurations
Build multiple FSO related features including advanced work assignment enablement configurations around reports dashboards etc.
Required Skills:
Proven experience in ServiceNow Financial Services Operations (FSO) platform.
Expertise in configuring ServiceNow FSO modules, data model setup, and workflow development.
Experience with Performance Analytics (PA) enablement and FSO-specific workflows (e.g., Commercial and Servicing Lines for Banking).
Knowledge of ServiceNow Customer Service Management (CSM) and custom application development.
Ability to lead customer-facing discussions, workshops, and configuration reviews.
Strong problem-solving skills with a focus on optimizing performance and improving scalability.
Excellent documentation skills to record development and technical configurations.
Preferred Skills:
Experience in building advanced work assignment features within FSO.
Familiarity with configuring reports, dashboards, and other business intelligence tools.
Experience with scripting and developing custom applications on the ServiceNow platform.
