Key Facts

Remote From:

Anywhere

Full time

English

Hard Skills

Outbound Calls Issue Management Data Entry KPI Management Telephony Remote Administration

Other Skills

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Customer Service
•
Typing
•
Technical Acumen
•
Multitasking
•
Computer Literacy
•
Friendliness
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Communication
•
Teamwork
•
Reliability
•
Scheduling

Roles & Responsibilities

High school diploma or GED
Excellent phone and typing skills
Stable home workspace with reliable internet and the ability to navigate software
Windows 11 PC with at least 8 GB RAM (16 GB preferred); no Apple or Chromebook; USB headset required to start

Requirements:

Answer and resolve inbound and outbound customer service calls
Deliver exceptional service with every interaction
Document customer information and call outcomes
Follow up to ensure resolution

Job description

This is a remote position.

Remote Customer Service Role – $12–$15/hr + Advancement Path!

Looking to build a stable, remote career where your communication skills are valued and rewarded?

We’re expanding our remote team and hiring Customer Service Representatives to help support customer care for leading national brands. If you’re tech-savvy, friendly, and reliable, we want to hear from you!

Your Day-to-Day:

Answer and resolve inbound/outbound customer service calls
Deliver exceptional service with every interaction
Document customer information and call outcomes
Follow up to ensure resolution
Meet key performance benchmarks

Requirements

What We’re Looking For:

High school diploma or GED
Excellent phone and typing skills
Comfortable navigating software and multitasking
Dedicated home workspace and stable internet
Windows 11 PC with 8 GB RAM (16 GB RAM preferred) (no Apple or Chromebook)
USB headset & wired internet (not needed to apply, but required to start)