Customer Service 1.0

What You’ll Do:

• Take inbound/outbound calls with professionalism and empathy
  

• Help customers resolve basic questions and issues
  

• Input data into client systems with accuracy
  

• Follow up to ensure customer satisfaction
  

• Work towards metrics that can lead to fast-track promotions
  

Requirements

You’ll Need:

• High school diploma or equivalent
  

• Strong communication and computer skills
  

• Quiet, professional home workspace
  

• Windows 11 PC with 8 GB RAM  (16 GB RAM preferred)   (no Mac/Chromebook)
  

• USB headset & wired internet (not needed to apply, but required to start)
  

Benefits

Position Highlights:

• 100% Remote – work from your home office
  

• Flexible scheduling options – including part-time and evenings
  

• Pay range: $12–$15/hr to start + performance bonuses (where applicable)
  

• Opportunities to move up quickly based on performance