HR Business Partner - Senior

Overview:

SOFTSWISS continues to expand the team and is looking for a Senior HR Business Partner.

We need a true, experienced and accomplished professional who shares our culture and values.

Purpose of the role:

This role is ideal for an experienced HR professional with a strong track record of partnering with engineering, product, and technical leadership. You will play a key role in driving organizational effectiveness, supporting strategic initiatives, enabling change, developing managers, and contributing to the long-term success and retention of key talent.

Key responsibilities:

Strategic HR Partnership & Change Management

• Serve as a trusted HR Business Partner to senior technical and product leadership, aligning HR initiatives with business strategy and product goals.

• Facilitate organizational and structural changes, ensuring smooth transitions and strong communication throughout the teams.

• Support business strategy execution by identifying talent gaps, advising on workforce planning, and helping build high-performing, scalable teams.

Onboarding, Adaptation & Talent Development

• Ensure a high-quality onboarding and adaptation process for new hires and internal transfers within technical/product teams.

• Support personal development planning together with leadership: facilitate regular conversations, track progress, and promote continuous learning.

• Lead and enhance development frameworks for technical and managerial roles.

Leadership Coaching, Mentoring & Facilitation

• Coach and mentor managers on leadership skills, team development, effective communication, and conflict resolution.

• Facilitate team sessions, strategic workshops, retrospectives, and alignment meetings.

• Promote modern leadership practices, psychological safety, accountability, and collaboration across teams.

Succession Planning & Key Talent Retention

• Lead succession planning initiatives for critical technical roles and leadership positions.

• Identify key performers and high-potential employees; collaborate with managers on personalized retention strategies.

• Monitor team climate and proactively address risks related to engagement or turnover.

Core HR Processes & Team Support

• Drive performance management processes within technical teams, ensuring clarity of expectations and quality of feedback cycles.

• Oversee HR activities such as career development, recognition, internal mobility, and organizational communication.

• Provide guidance on compensation discussions and working with data-driven insights to support decision-making.

• Conduct regular 1:1s with employees and manage Employee Relations with professionalism and empathy.

• Organize exit interviews and ensure a smooth offboarding experience with relevant insights captured.

Required Experience:

• At least 3-4 years of experience as HR Business Partner / People Partner / HR Generalist, with supporting technical, engineering, or product teams

• English level: Upper-Intermediate (B2) or higher

• Deep understanding of product development cycles, technical team workflows, and cross-functional collaboration

• Experience in supporting managers and driving leadership development

• Proven ability to navigate change, influence stakeholders, and manage complex team dynamics

• Critical thinking and strong problem-solving skills

• Ability to work in a fast-paced, innovative environment with multiple stakeholders

Nice to have:

• Knowledge of Russian

• Experience working in large international product/IT companies

• Background in fast-growing tech environments (e.g., SaaS, platforms, engineering-heavy teams)

• Experience with coaching methodologies or facilitation certifications

Our Benefits:

• Full-time remote work opportunities and flexible working hours

• Private insurance

• Additional 1 Day Off per calendar year

• Sports program compensation

• Comprehensive Mental Health Programme

• Free online English lessons with a native speaker

• Generous referral program

• Training, internal workshops, and participation in international professional conferences and corporate events