Agency Benefits Specialist

At Accra, our mission is to improve lives by providing individualized homecare services and support to people living at home. We foster an environment where every employee is respected, celebrated, and encouraged to bring their whole self to work.

Why Work at Accra?

• Accra offers a comprehensive benefits package designed to support your personal well-being, professional growth, and financial future:
• Work/Life Balance: Schedules designed to help you thrive.
• Generous PTO: Including an additional paid day dedicated to self-care and a separate paid day for community volunteering.
• Mental Health Support: Free wellbeing programs.
• Smart Financial Options: HSA & FSA plans to help you plan ahead.
• Secure Your Future: 401(k) retirement plan to invest in tomorrow.
• Comprehensive Benefits: Medical, dental, and vision coverage for full-time employees.
• Professional Development: Training and growth opportunities to advance your career.

About This Role:

The Human Resources Benefits Specialist will help administer and maintain employee benefits for Direct Support Workers, including completing employment verifications, responding to unemployment claims, enrolling employees in health insurance, and responding to worker’s compensation claims.

What You Will Do:

• Provide explanation of Accra benefit programs for direct support professionals. 
• Process all medical enrollment both monthly and during open enrollment.
• Termination of benefits as needed and submitting COBRA documents. 
• Provide explanation and answer questions regarding 401K options. 
• Process Unemployment requests for all program employees. 
• Process Paid Leave requests for all program employees
• Process Employee Verifications with the goal of 1-2 business day turn around. 
• File Workers Comp claims in a timely manner, assist with investigations. 
• Assist with Accra educational materials.
• Stay informed on appropriate and related state and national trends for our industry.

• Two year degree or one year of experience in the human resources field.
• Exposure to home health or human services is a plus.
• Demonstrate knowledge of health benefit programs, well-being programs, organization policies and related Federal and State laws.
• Demonstrate creativity, critical thinking, and problem solving skills.
• Have excellent organizational and interpersonal skills.
• Effective communication skills, and the demonstrated ability to communicate challenging concepts both in person, over the phone and in electronic communication.
• Ability to adapt to rapid change and work effectively in a fast-paced environment.
• Experience with DHS policies is desired.
• Proficiency in the use of Microsoft Office tools.