At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
We are a company who inspiring the extraordinary. For more than 70 years, we have led the way with purpose-driven healthcare technology. That history compels us to relentlessly pursue therapies that change lives.
The role is opened to continue our daily milestone in serving our patients & partners and give them the highest level of support & partnership which is aligned with our daily mission to alleviate pain, restore health, and extend life. For this role, you will be expected to be located in KZN Durban and actively offer clinical/case support as and where needed. This role will have active travel requirements nationally.
Responsibilities may include the following and other duties may be assigned:
- Provides clinical and technical support to end-users, associated Healthcare Professionals and patients where required
- Provides clinical and technical expertise through case support, product demonstrations, installations, and maintenance of company products
- Provide follow-up support to company sales staff and customer personnel by providing technical support and information on specific applications, where/as needed
- Conducts on-site education and consulting and supports establishment and maintenance of customer relations with healthcare professionals and organizations
- Weekly coordination and collaboration with Sales Representatives to ensure smooth adoption of Medtronic technology
- Area of accountability would be product/disease focus, linked to the Operating Unit you are responsible for
- Focus on clinically driven accounts with a need for onsite support
- Management of consignment inventory in allocated accounts as per SOP for specific OU’s assigned to you
- Ensure compliance with internal training, use of Customer Relations Management Tools – SFDC, activity scheduling.
Required Knowledge and Experience:
- 3-5 years of experience in Trauma, Orthopedics or Medical device Industry (working in operating theatre)
- Medical background and experience in the surgical field
- Positive attitude and well spoken
- Ability to safely lift and handle equipment weighing up to 15 kilograms as required for clinical support activities
- Be able to work overtime/weekends where needed
- Be able to travel outside region to assist with case support.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here
