Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Account Management Electrical Equipment Energy Efficiency Improvement Project Management Project Implementation Digital File Management Process Improvement Regulatory Compliance Project Management Stakeholder Communications DOT (Department Of Transportation) Inspections Community Advocacy Social Sustainability Technical Sales Technical Engineering

Other Skills

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People Management
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Customer Service
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Quality Assurance
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Problem Reporting
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Innovation
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Communication
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Leadership
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Team Management
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Mentorship
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Social Skills

Roles & Responsibilities

Bachelor's Degree in Energy, Business, Environmental, or Communications (candidates can substitute one year of experience for each year of education)
2+ years of experience in technology sales, engineering, energy efficiency, or utilities
1+ years of experience in people management
Valid driver's license and ability to pass a Motor Vehicle Records (MVR) check

Requirements:

Team Leadership: Lead, mentor, and manage a team of energy efficiency and electrification account specialists to meet goals
Project Oversight: Oversee planning, execution, and completion of energy efficiency and electrification projects, ensuring on-time and within-budget delivery
Stakeholder Collaboration: Ensure account specialists collaborate with community-based organizations (CBOs), trade allies, and other stakeholders to drive utility program participation
Quality Assurance: Oversee QA/QC processes to ensure high standards of work and regulatory compliance

Job description

Associate Manager, Account Management – Electrification Programs

Location: Remote, AZ99 – must be in the greater Phoenix area

Ready to make a difference? 
As the Outreach and Engagement Manager overseeing one or more utility electrification programs, you will play a pivotal role in leading a team dedicated to promoting energy efficiency, electrification, and sustainability within communities. You will oversee the implementation of energy efficient and electrification solutions and ensure that our initiatives positively impact our utility client’s service territory. Your leadership will be crucial in driving innovation, fostering community relationships, and achieving our energy savings and electrification goals.

Why you will love working here: 

Quality of life: Flexible workplace arrangements, work-life balance 
Investment of the community: Donation matching, volunteer opportunities 
Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan 
And many, many more (Ask your recruiter for more details!)

What you will be doing: 

Team Leadership: Lead, mentor, and manage a team of energy efficiency and electrification account specialists, ensuring they are motivated and equipped to meet their goals.
Project Oversight: Oversee the planning, execution, and completion of energy efficiency and electrification projects, ensuring they are delivered on time and within budget.
Stakeholder Collaboration: Ensure account specialists are working closely with community-based organizations (CBOs), trade allies, and other stakeholders to drive utility program participation.
Quality Assurance: Oversee and monitor QA/QC processes to ensure high standards of work and compliance with regulations.
Reporting and Documentation: Manage the collection and organization of project reports and documentation, ensuring accuracy and completeness.
Innovation and Improvement: Identify opportunities for process improvements and innovative approaches to enhance energy efficiency, electrification, and sustainability efforts.

What we need you to have (minimum qualifications):  

Bachelor's Degree in (Energy, Business, Environmental, Communications)(candidates can substitute one year of experience for each year of education)
2+ years of experience; preferably either in technology sales, engineering, Energy efficiency or utilities
1+ years of experience in people management
Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check.

What we would like you to have:  

Proven experience in people management, preferably in energy efficiency, electrification, or sustainability sectors.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Experience working with multiple stakeholders, including community organizations and trade allies.
Knowledge of QA/QC processes and permit inspections.
Ability to manage documentation and reporting efficiently.
Commitment to providing high-quality customer service.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. 

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. 

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.  

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$81,111.00 - $137,889.00

Arizona Remote Office (AZ99)

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