Client Support Specialist LG

City/State

Work Shift

Overview:

Sentara Health Plans in Virginia Beach is looking to hire a Client Support Specialist - Large Group.

Location Virginia and North Carolina: Remote in South Hampton Roads (Norfolk, VA Beach, Suffolk, Chesapeake, Portsmouth), Peninsula (Newport News., Yorktown and Hampton) or Northeast North Carolina (Moyock, Elizabeth City); With travel to 2x a month in 1330 Sentara Park office.

 The Client Support Specialist support the (Sr.) Client Executive and (Sr.) Client Specialist in producing and retaining profitable business in the Large Group segment. Interact with consultants, brokers, and benefit administrators and Sentara Health Plan’s business units to achieve these objectives.

Candidate will be responsible for project management of all administrative renewal activities including preparing renewals for underwriting, preparing proposals, preparing internal setup forms and plan documents. They will also review group agreements and contracts for accuracy and compliance.  Candidate should demonstrate basic knowledge about health insurance and products. Responsible for maintaining the accuracy of customer data within a CRM system.

Education:

• Bachelor's degree preferred.

• High School diploma required.

Certification:

• Must obtain an L-HIL or L-LIFEHI within 90 days of hire.

Experience:

•  4 years’ related experience required. Related years of experience includes Business Acumen, Customer Relation, Administrative, Project Management or related field.

Keywords: Talroo-Allied Health, Sales, L-HIL or L-LIFEHI, Project Management

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.