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Vice President, Client Services - AT&T

Roles & Responsibilities

  • Demonstrated experience leading and developing sales teams.
  • Proven ability to build deep, productive client relationships.
  • Strong selling, relationship and consultation skills.
  • Minimum 15 years of experience in senior sales and marketing leadership positions.

Requirements:

  • Grow take rate, sales channels and product portfolio for the AT&T account.
  • Develop strong, lasting productive relationships with the client at multiple levels.
  • Establish long-term and short-term account strategies across all channels (Retail, Indirect, Online, National Retail, CARE SMB).
  • Plan and direct all aspects of account sales objectives and initiatives, including setting targets and coordinating with internal teams.

Job description

Nashville or Dallas based preferred

The Vice President, AT&T Client Services leads the sales growth teams for the AT&T account. This position will lead the sales growth team to exceed growth and profitability targets. Responsible for selling the value proposition of Asurion products and services and continually developing strategies to integrate our products, services and systems with the client, the successful candidate must have both executive sales and client retention experience, as well as proven track record in developing key talent within their teams.

Essential Duties and Responsibilities:
• Grow take rate, sales channels and product portfolio for the AT&T account.
• Develop strong, lasting productive relationships with the client at multiple levels.
• Establish overall long term and short-term account strategies across all channels (Retail, Indirect, Online, National Retail, CARE & SMB).
• Develop key account acquisition and business targets to ensure growth, revenue, and profitability goals are met.
• Develop key initiatives and innovative solutions within all sales channels to maximize subscriber growth (and/or take rate as applicable) and profitability and minimize churn. Responsible for ensuring the right strategies are in place to maximize long term value for Asurion and the client.
• Plan and direct all aspects of the account sales objectives and initiatives. Provide direction to the growth team to develop sales plan for all distribution channels. Sets targets and metrics for account team and holds team accountable for performance. Collaborates with and leverages internal teams to maximize results.
• Provide visionary leadership to the sales growth team. Inspire and manage key talent to ensure the right talent is in place to meet business objectives. Coaches, develops and rewards team to ensure performance accountability.
• Collaborate with peers to optimize company resources, share best practices across growth teams, and develop internal talent.
• Communicate and reinforce sales compensation incentive plan and provides recommendations to ensure incentives are aligned with company goals.


Qualifications:
• Demonstrated experience leading and developing sales teams
• Proven ability to build deep, productive client relationships
• Strong selling, relationship and consultation skills
• Strategic thinking capability with ability to translate strategy into practice
• Strong understanding of sales processes and methodologies, territory design, quota management and sales compensation
• Minimum 15 years of experience in senior sales and marketing leadership positions
• Bachelor's Degree required, MBA preferred
• 45% travel required

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