Overview:
The Mortgage Closer III has extensive experience managing the closing process (initial closing disclosure, COC’s, preparing documents, and funding loans) of various loan types, ensuring accurate documentation, effective communication with all parties (internal and external), as well as compliance with all relevant guidelines.
This role can be located at any office within our footprint.
What You’ll Do:
JOB FUNCTIONS
- Manage and execute the entire closing process (ICD, COC’s, closing doc prep, funding, etc) for a variety of loan types, including Conventional, FHA, VA, USDA, Construction to Perm, and loans with DPA’s
- Ensure accurate and timely delivery of the ICD, including proactive and accurate balancing with title
- Confirms adequacy of insurance coverage
- Constantly monitors work queues for deals in process to ensure a smooth, proactive and excellent customer experience
- Provide excellent customer service through clear communication and coordination, ensuring everyone is fully informed and supported through funding
- Analyze underwriting conditions and ensure they are satisfied prior to closing
- Coordinates efforts to establish closing date and time with all parties, internal and external
- Proactively facilitates efforts to ensure timely creation of internally or externally prepared loan documents
- Responsible for preparing/sending COC’s throughout the loan process after the initial closing disclosure has been sent
- Maintain up-to-date knowledge of state and investor guidelines to ensure compliance with relevant regulations
- Audit and reviews HMDA to ensure it is complete
- Ability to confirm that vendor/3rd party items and supporting documentation used for clearing conditions and due diligence items conform to the bank’s credit policy/guidelines
- Ability to balance and send wire for funding the loan closing
- Understanding of hybrid e-close, large & complex credit requests may include multiple funding sources, multiple contracts, complicated equity requirements, curtailments, various rate options, tiered pricing, and purchase contract or takeout agreement
CUSTOMER SERVICE
- Efforts are focused on maximizing our customer’s experience
- Provides guidance and support in order to meet the needs of external customers
- Ensures all internal and external parties are updated daily on the status of loans in process
- Provides timely, complete and accurate responses to inquiries
- Handles all situations in a professional, ethical manner
- Escalates special situations or problems as necessary
PRODUCTIVITY
- Ensures all goals and departmental service standards (SLAs) are met
- Manages production in times of fluctuating volumes and consistently meets production and turn time standards
- Consistently meets quality and data integrity standards
- Effectively utilizes available systems, workflow and imaging tools
Requirements For Success:
- High School diploma or equivalent or related experience acceptable
- Minimum 5 years closing experience with FNMA/FHLMC & Government loans
- Excellent time management and organizational skills
- Demonstrates an understanding of applicable bank policies and procedures as they pertain to the satisfaction of loan closing conditions as well as vendor documents and services
- Excellent knowledge of most common vendor documents: title work, AVM’s, appraisals, flood determinations, lien searches, etc
- Excellent knowledge of compliance requirements
- Excellent computer skills with demonstrated knowledge of Microsoft EXCEL, WORD, Encompass etc.
- Excellent verbal and written communication skills
- Ability to meet deadlines under pressure in a fast-paced, deadline-driven environment
- Participate in all required compliance training, as well as internal and external training programs, online training, and meetings
Conditions of Employment:
- Must be able to pass a criminal background & credit check
- This is a full-time, non-remote position
FLSA Status
Ready to take your career to the next level? Apply now and become a vital part of our team!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Pay Range:
USD $28.03 - USD $31.00 /Hr.
