This is an exciting opportunity for a Travel Agent to join a fast-growing and innovative team that is transforming the private aviation industry, with plenty of room to learn, grow and take the next step in your career.
Company Profile:
Our client has made private air travel more accessible than ever before, with over 20,000 unique aircraft available worldwide. With their simple search interface, you can find the perfect aircraft for your needs in minutes.
At their core, they believe that private jet charter should be three things: simple, quick, and luxurious. As such, they’ve made it their mission to deliver each in spades.
As a leader in private jet charter at the touch of a button, our client offers mobile and web-based charter booking, complete with end-to-end support, from inquiry to take off.
Job Overview:
The Travel Agent will manage private jet charter requests, providing a high-touch, luxury travel experience for clients. Responsibilities include consulting with clients to understand their travel needs, sourcing and negotiating aircraft options, coordinating trip logistics, and managing bookings from quote to completion.
The role requires maintaining strong relationships with high-net-worth clients and corporate partners, ensuring seamless trip execution, and staying informed on industry trends, aircraft types, and regulations.
Duties and Responsibilities:
- Respond to inbound private jet charter inquiries from website, partners, and marketing channels
- Consult with clients to understand travel needs, passenger count, routing, timing, and aircraft preferences
- Source aircraft availability through the company’s global network of certified air operators
- Request, negotiate, and evaluate operator quotes to secure the best aircraft and pricing for clients
- Present aircraft options to clients including pricing, aircraft details, and itinerary information
- Coordinate trip logistics including catering, ground transportation, special requests, and passenger details
- Manage the booking process from quote acceptance through contract execution and payment
- Monitor flights leading up to departure and provide client support for schedule or operational changes
- Build long-term relationships with high-net-worth clients, executive assistants, and corporate travel managers
- Upsell clients into the company’s programs such as Jet Cards, memberships, and enterprise travel solutions
- Maintain detailed records of inquiries, quotes, and bookings within the CRM system
- Collaborate with operators, dispatch teams, and internal operations to ensure seamless trip execution
- Handle service recovery and client communication in the event of delays, aircraft changes, or disruptions
- Stay informed on aircraft types, industry pricing trends, airport logistics, and private aviation regulations
- Consistently deliver a high-touch luxury travel experience aligned with company’s brand standards
Requirements
- Minimum of 1-3 years of experience in travel booking
- Experience in private or business aviation, charter brokerage, or air charter or travel booking agency.
- Excellent communication skills with a neutral accent and confident, professional presence.
- Ability to manage multiple bookings, schedules, and logistical details simultaneously.
- Experience promoting programs such as memberships, Jet Cards, or travel solutions.
- Proficiency with CRM systems, Microsoft Office, and travel booking platforms.
- Familiarity with aircraft types, operators, pricing trends, airport logistics, and regulations.
- Ability to handle service disruptions, schedule changes, and operational challenges.
Job Type: Direct Employment
Employment Type: Full-time
Location: Remote
Work Schedule: Monday to Friday | 9:00 AM – 6:00 PM EST / 9:00 PM – 6:00 AM Philippine Time
Industry: Private Aviation
