Key Facts

Remote From:

Full time

Senior (5-10 years)

English, Russian

Hard Skills

Log Monitoring Application Programming Interface (API) Computer Networks Reliability Availability And Maintainability (RAM) Analysis Debugging SQL (Programming Language) Customer Requirements Analysis Log Analysis Technical Solution Design Stakeholder Communications Account Management Help Desk Support

Other Skills

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Consulting
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Troubleshooting (Problem Solving)
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Analytical Thinking
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Teamwork
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Communication
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Problem Solving

Roles & Responsibilities

Strong knowledge of network technologies and how the modern Internet works
Good understanding of API communication, logging, error monitoring systems, and ability to read log files or error traces
Knowledge of SQL basics
Upper-Intermediate English and ability to work both independently and in a team

Requirements:

Configuration and maintaining of integration environment
Analysis of clients' requirements and API integration consulting
Troubleshooting and system monitoring and analysis
Preventing issues, providing reliability and improving performance

SOFTSWISS

Computer Software / SaaS

About SOFTSWISS

SOFTSWISS is an international company and a widely-acclaimed iGaming expert. We were the very first online gambling software company to start working with cryptocurrencies. SOFTSWISS appeared in July 2009 in Minsk, Belarus. Today SOFTSWISS is a recognised industry leader in iGaming software solutions development. The company has an international team, which counts 1,400+ employees and has an official presence in Poland, Malta, Georgia, and Belarus. To date, the SOFTSWISS client network counts more than 500 iGaming brands. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media. SOFTSWISS steadily enhances the products portfolio with continuous innovations and increases the quality of its services, providing customers with first-class industry solutions. Our values: - High-end solutions based on reliability, security and honesty - Expertise of a professional team with over 10 years of iGaming background - Innovative approach to product development and business processes Our Products: - Sportsbook Platform - Online Casino Platform - Game Aggregator - Jackpot Aggregator - Affilka (Affiliate Platform) - Managed Services Our Services: - First Line Player Support - Player Retention - Player Reactivation - VIP Player Support - Anti-fraud support Our solutions: - Crypto Casino Solution - White Label Casino Solution - Turnkey Casino Solution White Label solutions: - Operating under the SOFTSWISS gambling licences - Ready-to-use payment processing options - SOFTSWISS merchant accounts Why Us? - Over 10 years helping our clients to succeed in the industry - Focus on software security and stability - Top client service based on the client needs - Best industry professionals - Agile methodology at all levels - Cutting-edge innovations - Wide geographical presence Website: www.softswiss.com Email: order@softswiss.com SOFTSWISS. Winning Combination

Company type: Large

Industry: Computer Software / SaaS

Founded: 2018

Company size: 1001 - 5000

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Job description

Overview:

SOFTSWISS continues to expand the team and is looking for an Integration Manager. We need a true, experienced, and accomplished professional who shares our culture and values.

About Product:

SOFTSWISS Game Aggregator
A fast and cost-effective solution that allows you to integrate and manage casino gaming content easily

Learn More

Purpose of the role:

You will play a key role in ensuring the stability, reliability, and efficiency of system integrations that connect our clients’ environments with internal platforms. By analyzing requirements, configuring integration environments, and monitoring API communication, you will help maintain seamless data exchange and high system performance.

Your technical expertise and analytical mindset will be essential for identifying and resolving issues, preventing potential disruptions, and continuously improving the integration process. Working closely with both clients and the development team, you will translate business needs into technical solutions, supporting the company’s commitment to reliability, performance, and client satisfaction.

Key responsibilities:

Configuration and maintaining of integration environment
Analysis of clients' requirements and API integration consulting
Troubleshooting and system monitoring and analysis
Preventing issues, providing reliability and improving performance
Communicating vendor requirements to the development team

Required Experience:

Strong knowledge of network technologies, concepts and generally how the modern Internet works
Good understanding of API communication, experience with logging, error monitoring systems, and ability to reading log files or error traces
Knowing of SQL basics
Good debugging, analytical, problem-solving skills
Upper-Intermediate English
Ability to work both independently and in a team

Nice to have:

Previous experience as a technical account manager, manual QA, or technical support specialist of field-specific education
Intermediate or Upper-Intermediate Russian

Our Benefits:

Full-time remote work opportunities and flexible working hours
Private insurance
Additional 1 Day Off per calendar year
Sports program compensation
Comprehensive Mental Health Programme
Free online English lessons with a native speaker
Generous referral program
Training, internal workshops, and participation in international professional conferences and corporate events.