Key Facts

Remote From:

Full time

English

Hard Skills

Account Management Salesforce Sales Prospecting Genotyping Cross-Functional Collaboration Sales Management Lead Generation Customer Inquiries Stakeholder Communications Customer Analysis Client Services Sales Pipelines Customer Centricity Organizational Structure

Other Skills

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Needs Assessment
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Communication
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Teamwork
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Time Management
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Relationship Building
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Problem Solving

Roles & Responsibilities

Experience in inbound and outbound B2B sales, lead management, and opportunity qualification in life sciences or biotech markets.
Proficiency with Salesforce or similar CRM and maintaining detailed account activity.
Ability to work remotely within the US Eastern Time Zone (EST) and manage a New York territory.
Strong communication and collaboration skills across cross-functional teams (Sales, Customer Success, Support).

Requirements:

Manage inbound genotyping leads and engage new prospects through outbound sales calls and email outreach.
Onboard and support new genotyping customers from registration through their seventh paid order.
Conduct discovery conversations to identify customer needs, decision makers, pain points, and research focus.
Maintain detailed account activity and customer insights in Salesforce, with a target of 5–7 calls per day.

Transnetyx

Biotech: Biology + Technology

About Transnetyx

Transnetyx is an automated genotyping company dedicated to serving research and saving time by removing redundant, yet necessary, tests conducted in genetic research. By optimizing resources, Transnetyx has paved the way for research to advance and deeper understandings to emerge. Founded in 2000 and headquartered in Memphis, Tenn., Transnetyx launched the world’s first fully-automated genotyping system for detecting transgenic, knockout, knock-in, SNP and CRISPR mutations in animal research models. Transnetyx has genotyped more than 25 million samples worldwide in 24 or 72 hours with 99.97 percent accuracy. It has built a genetic database of more than 20,000 assays and is the trusted genotyping resource for thousands of researchers in universities, hospitals and bioscience companies around the world. The mission of Transnetyx, then and now, is to help scientists accelerate research with fast, easy and accurate genotyping services. For more information, visit transnetyx.com. For current job openings, visit transnetyx.com/careers.

Company type: SME

Industry: Biotech: Biology + Technology

Founded: 2018

Company size: 51 - 200

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Job description

Location: Fully Remote (U.S. – Eastern Time Zone only)
Territory: New York
Department: Sales
Travel: Minimal (Annual Sales Meeting only)
Compensation: Base salary up to $90,000, plus quarterly commissions ($32K at plan for Automated Genotyping only, additional kickers)

About Transnetyx

At Transnetyx, we’re passionate about supporting scientific discovery through automation, accuracy, and innovation. As the global leader in automated genotyping, we help researchers accelerate breakthroughs that change lives.

Our team is guided by the YX Ten+ Core Values, grounded in integrity, collaboration, and excellence. We believe in doing meaningful work that advances science—and we do it together.

If you thrive in a purpose-driven, people-focused environment where your efforts directly support life-changing research, we’d love to meet you.

Position Summary

The Regional Account Manager – Automated Genotyping plays a key role in driving adoption and growth across an assigned territory spanning the New York region. This fully remote, non-travel role is responsible for managing inbound leads, developing customer relationships, qualifying opportunities, and supporting researchers from their first interaction through continued use of our genotyping services.

You’ll partner closely with Regional Sales Management, Customer Success, and Support teams to ensure every customer receives timely, knowledgeable, and exceptional service.

What You’ll Do

Manage inbound genotyping leads and engage new prospects through outbound sales calls and email outreach.
Onboard and support new genotyping customers from registration through their seventh paid order.
Conduct discovery conversations to identify customer needs, decision makers, pain points, and research focus.
Maintain detailed account activity and customer insights in Salesforce, with a target of 5–7 calls per day.
Advance qualified opportunities in collaboration with the Regional Sales Management team.
Triages customer inquiries and ensures smooth coordination with internal teams (Customer Success, Genetic Resolutions, and Software Support).
Participate in weekly team meetings, company calls, sales training, and the annual Sales Meeting.