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Customer Service Specialist for an Activewear Brand in the US (Home Based Part Time)

Virtual Coworker

Key Facts

Part time
English

Other Skills

  • •
    Customer Service
  • •
    Empathy
  • •
    Communication

Roles & Responsibilities

  • Experience in e-commerce customer service (email, chat)
  • Strong written communication and interpersonal skills
  • Familiarity with Shopify or similar e-commerce platforms/order management
  • Ability to handle inquiries about orders, returns, and exchanges with attention to detail

Requirements:

  • Check and respond to emails including orders, returns, exchanges, and inquiries
  • Respond to Shopify chat messages
  • Handle "Where is my order?" requests
  • Process returns and exchanges

Job description

• Check and respond to all emails (orders, returns, exchanges, inquiries)
• Respond to Shopify chat messages
• Handle “Where is my order?” requests
• Process returns and exchanges
• Maintain clear and friendly communication with customers
• Keep inbox organized and up to date
Ready to apply?
APPLY
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