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Franchise Business Partner

Roles & Responsibilities

  • Location: preferably lives in Knoxville, TN or Lexington, KY or Louisville.
  • Strong ability to build and maintain credible relationships with franchisees and operating partners through proactive, honest, informative communication.
  • Experience performing needs analysis, developing action plans, offering meaningful recommendations, and delivering results-oriented feedback to achieve business goals.
  • Knowledge of franchise operations, marketing, sales initiatives, real estate decisions, and community relations; willingness to stay current with franchise best practices.

Requirements:

  • Consult with franchise business units to develop annual business plans that meet goals for sales, profitability, and unit growth; ensure execution by organizing resources and providing expertise in competitive information, sales initiatives, real estate decisions, operations procedures, management structure, community relations and marketing.
  • Ensure success of new store openings by coordinating with the Operations Business Partner, tracking weekly sales trends, and deploying resources to exceed planned performance levels.
  • Proactively partner with marketing to grow the franchise unit's participation in the marketing co-op; advise on beta sites for product testing and promotions; assist in training on new product rollouts and other marketing initiatives.
  • Provide timely, clear communication and feedback to the Divisional Vice President and other company personnel; stay abreast of franchise best practices and pursue ongoing knowledge and training in all areas of franchise operations.

Job description

What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!

Job Summary

The Franchise Business Partner serves as primary liaison between the franchisor and the operating unity franchise partners in a specified territory. This person preferably lives in either Knoxville, Lexington (KY) or Louisville. Builds strong, credible relationships with franchisees and operating partners through frequent, proactive, honest and informative interactions. Facilitates successful achievement of business goals by performing needs analysis, developing action plans, offering meaningful recommendations and providing results-oriented feedback. Viewed by operating unit as invaluable resource while exceeding company goals, upholding core values and operational quality standards and protecting and growing the Papa John’s brand. 

Duties and Responsibilities

  • Consults and partners with franchise business units to develop annual business plans that meet desired goals for comparable sales, profitability, unit growth, and mission critical; ensures execution of business plan by organizing and providing company resources and providing expertise relating to competitive information, sales initiatives, real estate decisions, operations procedures, management structure, community relationship and marketing; assists in the evaluation of franchise expansion opportunities in potential markets; facilitates performance improvement by performing and communicating results of operating unit's progress assessments in an accurate and timely manner.

  • Ensures success of new store openings by coordinating with and deploying Operations Business Partner who sets timeline and manages openings; tracks and responds to weekly new store sales trends including deploying Operations Business Partner to ensure sales grow and exceed planned Performa levels.

  • Proactively partners with marketing to develop and grow the franchise operating unit's participation in the marketing co-op; consults with and recommends franchise restaurants to serve as beta sites for product testing and promotions initiatives, provides feedback & direction to them on results; assists in training and coaching on new product rollouts, and other marketing initiatives.

  • Provides timely, clear and informative communication and feedback to Divisional Vice President and other company personnel as necessary, on issues which drive the improvement of the operating units' operations, development and financial health; stays abreast and communicates franchise best practices, proactively obtains knowledge and training in all areas of franchise operations and other areas of the business. 

Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.

Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.

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