Logo for Abbott

Key Account Manager eCommerce

Roles & Responsibilities

  • Minimum 5+ years of relevant experience, with at least 3 years in an eCommerce sales role in FMCG/consumer goods
  • Experience working with an eCommerce team and knowledge of sales systems and processes
  • Ability to design and execute account-specific plans and coordinate cross-functional teams (Sales, Supply Chain, Marketing)
  • Strong analytical skills with ability to leverage POS data, monitor digital shelf KPIs, and drive promotional/brand initiatives

Requirements:

  • Develop and execute Joint Business Plans (JBPs) with eCommerce accounts aligned to company priorities and goals
  • Plan and review annual and monthly sales targets with accounts; prepare eCommerce analytics for actionable insights
  • Negotiate promotions/activations with accounts and coordinate with internal teams to ensure on-time promotions, stock, events, and driving offtakes
  • Monitor digital shelf KPIs, analyze POS data, and provide internal and customer-facing commentary to optimize category plans and campaigns

Job description

     

JOB DESCRIPTION:

Develop and Execute Joint Business Plans (JBPs) with accounts in line with company priorities & joint goals. Plan annual/ monthly sales number and review with account regular basis.

Prepare eCommerce business analytics for account for actionable insights.

Negotiates Promotions/Activations with accounts. Approval from CMM/ Trade.

Coordinates with Internal Team (Marketing, CMM, Supply Chain, Ethical team etc.) for ensuring on time for promotions, stocks, events, driving offtakes, etc.

Firm up the Monthly forecasts and number with Internal Customer Marketing & Supply Chain. Align the forecast basis the accounts growth plans/forecast- in terms of category and geographical spread.

Monitor the digital shelf KPIs like Availability %  at different geo and SKU cuts; fill rates; SKU assortment  

Tracks POS data for accounts location wise (Micro marketing opportunities) and scans for

opportunities and gets the same across to Customer Marketing for promo planning

Tracks & provides commentary (both internally & to the customer) on special events like new item launch.

Promotional evaluation, customer point of sale information analysis and tracking of key initiatives in the ACCOUNT.

Leverage his understanding of the retailers / customers and their ways of working would be critical to drive Customer/Shopper Delight

Use the POS data mining tools; look for opportunities for our categories/brand at a city level, and share the same with customer marketing teams so that appropriate plans can be made

Understand the interplay between the various investment and profit drivers and manage them

Work in tandem with Brand and Customer Marketing to build plans for categories (wherever there is market share issues) and execute them

Innovate in the areas of Banner display, search word optimization, penetration drive, upgrade & retention interventions

MINIMUM WORK EXPERIENCE

Experience

Experience Details

  • Minimum 5+ years of relevant experience.

  • Experience with an eCommerce team at an FMCG company with sufficient knowledge and understanding about Sales systems and processes

  • Min 5 years of work experience with atleast 3 years in a Ecom Sales role; overall exposure in other functions like Supply chain , performance marketing is ok – but SALES role is mandatory.

  • Industry :Any preferred-  FMCG , F&B , Consumer durable

  • Ability to design ways of working for the account, by sharing the same with the backend MT Customer Marketing Team  & Supply Chain

  • Should have ability to plan account specific plans and execute them

  • Should have qualities like team coordination, analytical ability and networking skills

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Sales Force

     

DIVISION:

ANI International Nutrition

        

LOCATION:

India : Remote

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 25 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

     

     

     

Key Account Manager Related jobs

Other jobs at Abbott

We help you get seen. Not ignored.

We help you get seen faster — by the right people.

🚀

Auto-Apply

We apply for you — automatically and instantly.

Save time, skip forms, and stay on top of every opportunity. Because you can't get seen if you're not in the race.

AI Match Feedback

Know your real match before you apply.

Get a detailed AI assessment of your profile against each job posting. Because getting seen starts with passing the filters.

Upgrade to Premium. Apply smarter and get noticed.

Upgrade to Premium

Join thousands of professionals who got noticed and hired faster.