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Relationship Manager -Retirement Solutions (Grand Rapids, MI)

Key Facts

Full time
Senior (5-10 years)
English

Other Skills

  • Plan Execution
  • Relationship Management
  • Business Ethics
  • Non-Verbal Communication
  • Public Speaking
  • Leadership
  • Analytical Skills
  • Collaboration
  • Negotiation
  • Assertiveness
  • Entrepreneurship
  • Customer Service
  • Organizational Skills
  • Creativity
  • Social Skills
  • Problem Solving

Roles & Responsibilities

  • Bachelor's degree or 8 years of equivalent experience
  • 4+ years retirement industry experience
  • Qualified Plan knowledge strongly preferred (Defined Benefit, Defined Contribution)
  • Must become an associated person of Principal Securities, Inc

Requirements:

  • Develop deep relationships with advisors, plan sponsors, and third-party administrators in the 10M-200M Grand Rapids market
  • Collaborate with plan sponsors and advisors on plan design, investments, retirement readiness, services and new opportunities
  • Plan level health reviews and problem solving of complex issues
  • Serve as strategic partner to clients and advisors to drive retention, growth, and retirement readiness

Job description

What You'll Do:

In our Customer Care area, the Relationship Manager develops deep relationships with advisors, plan sponsors, and third-party administrators that are in our 10M - 200M market space in the Grand Rapids area (West-Central MI area). This role is the strategic partner to our clients and advisors to provide creative solutions that meet business goals of retention, growth, and retirement readiness to name a few.

 

Here are a few examples of the kinds of things you’ll do:

  • Collaborate with the plan sponsor and the advisor on plan design, investments, retirement readiness, services and new opportunities.
  • Plan level health reviews.
  • Problem solving complex issues.
    •  

Principal has been named one of the 2026 World’s Most Ethical Companies® by Ethisphere—our 15th time earning this recognition. Every decision we make, every customer interaction, and every commitment we uphold reflects the trust that millions of people place in us. Today, we serve 75 million customers around the world, and our culture of doing what’s right continues to guide how we help them build a more secure financial future.

 

Join us!

Who You Are:

Relationship Manager II:

  • Bachelor's degree or 8 years of equivalent experience required
  • 4+ years retirement industry experience
  • Must become an associated person of Principal Securities, Inc
  • Qualified Plan knowledge strongly preferred (Defined Benefit, Defined Contribution)
  • Excellent demonstrated leadership, negotiation, presentation, organizational, and problem-solving skills required, as well as superior interpersonal, analytical, and oral and written communication skills
  • Must be assertive and entrepreneurial
  • Travel required (25 - 30%), mostly day travel but there will be some overnight travel, as well.

Relationship Manager III: (above qualifications apply along with below additions):

  • 6+ years of retirement industry experience
Salary Range Information: Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salary Range: $89300 - $148.20 / year Salary Details:

The following salary ranges reflect market-specific compensation for this position across multiple job levels. Candidates will be evaluated to determine the appropriate job level based on their skills and experience. 

  • Relationship Manager II (Grand Rapids): $89,300 - $120,650 / year
  • Relationship Manager III (Grand Rapids): $110,200 - $148,200 / year
Time Off Program: Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don’t accrue a bank of time off under FTO and there is no set number of days provided. Pension Eligible: Yes Additional Information:

Location

The territory covered by this position requires the candidate to live in the Grand Rapids, MI area.

 

Work Environment

You will be able to work from home when not at customer meetings.  

Work Authorization/Sponsorship

At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States? This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.

Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Investment Code of Ethics

For Principal Asset Managment positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

While our expertise spans the globe, we're bound by one common purpose: to cultivate a world where financial security is accessible to all. And our success depends on the unique experiences, backgrounds, and talents of our employees – individually and all of us together. Explore our core values, benefits and why we’re an exceptional place to develop your career.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Posting Window: We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline. Date First Posted (TTF): 3/24/2026 Latest Post Date: Careers - US: 3/24/2026

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