Key Facts

Remote From:

Full time

English

Hard Skills

Customer Success Management Demonstration Skills Customer Relationship Management End-User Training And Support Microsoft Business Intelligence Help Desk Support Account-Based Marketing Microsoft Dynamics CRM Business Process Automation Inside Sales Management Customer Centricity Organizational Structure

Other Skills

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Data Reporting
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Record Keeping
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Collaboration
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Communication
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Adaptability
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Active Listening
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Time Management
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Empathy
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Relationship Building
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Problem Solving

Roles & Responsibilities

Experience in customer success, account management, or sales
Strong communication and presentation skills
Proficiency with CRM systems and data analysis
Ability to travel locally and for extended periods (territory coverage)

Requirements:

Collaborate with recently signed customers.
Present the platform to audiences of all sizes both in-person and virtually.
Analyze dealership data to provide insight into better performance.
Assist in the preparation of scheduled reports.

Vehlo

About Vehlo

Vehlo solutions unlock potential across vehicle service and repair by giving power back to your people. Everything we do is driven by people who understand the auto service industry and know what dealers and independent repair shops are asking for. It’s vehicle service technology that will ignite your operations from the inside out, from leaders who have been in your shoes. Our sole purpose is our customers’ success, and our standout approach is all about making work a lot easier for them and their staff. So whether you’re expanding your footprint or just trying to make it through the week, our whole team is ready for whatever moment you’re in.   Everything we do is driven by people who understand the auto service industry and know what dealers and independent repair shops are asking for. It’s vehicle service technology that will ignite your operations from the inside out, from leaders who have been in your shoes.   Our sole purpose is our customers’ success, and our standout approach is all about making work a lot easier for them and their staff. So whether you’re expanding your footprint or just trying to make it through the week, our whole team is ready for whatever moment you’re in.

Founded: 2018

Company size: 201 - 500

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Job description

About Vehlo

We started Vehlo in 2019 with a simple goal: to be the industry’s favorite provider of repair shop technology.

Across every part of the auto repair industry, Vehlo is igniting vehicle service success with software and financial solutions that unlock your potential. Our founder-led products power the entire service lane experience and keep customers coming back with streamlined tools that help you handle communication, workflow automation, touchless payments, valet pickup, and much more. We’re out to simplify the customer journey from start to finish and give power back to the people under the hood, making their jobs easier and your shop more profitable —just ask our over 30,000 customers, who generate more than 50M annual repair orders. At Vehlo, our only purpose is your success, and together, we’re reaching your goals faster than ever.

Being a Veep comes with more than a comprehensive benefits package—our biggest benefit is opportunity: Opportunity to make an impact, opportunity for growth, and opportunity for recognition and rewards. This is not a mega-corporation where you wonder what people are doing all day - every Veep is moving the ball forward day in, day out for our customers or for each other.

What You'll Do:

Collaborate with recently signed customers.
Present the platform to audiences of all sizes both in-person and virtually.
Analyze dealership data to provide insight into better performance.
Assist in the preparation of scheduled reports.
Have daily meaningful contact with customers.
Document customer information, activities, and interactions within the assigned CRM.
Drive expansion opportunities for inside and outside sales initiatives.
Respond to customer inquiries via email, phone, and text.
Provide users with troubleshooting, functionality explanations and best practices.
The ability to travel locally and one week a month, you will be traveling within your territory for those customers who are not local.
Flexibility to call on clients in other areas.