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Salesforce Developer (Service Cloud)

Grupo TECDATA Engineering

Roles & Responsibilities

  • Salesforce Service Cloud development experience (essential)
  • Experience delivering projects on Service Cloud; Sales Cloud acceptable as alternative
  • Strong Salesforce development skills: Apex, LWC (Lightning Web Components) and Aura Components
  • Salesforce administration including objects/fields, validations, security, profiles and permissions

Requirements:

  • Design, develop, and maintain Salesforce Service Cloud solutions (Apex, LWC, Aura) and related admin configurations
  • Architect and optimize business processes via Flow (Record-Triggered, Scheduled, Screen Flows) and migrate legacy processes (Workflow Rules, Process Builder) to modern flows
  • Manage integrations with external applications and AppExchange solutions; lead DevOps and deployment efforts (Git, Copado/Gearset) and environment management (Sandbox/UAT/Production) with best practices
  • Enforce security, data model governance, release management practices, and packaging considerations (including managed packages) as applicable

Job description

erfil buscado: Salesforce Developer (Service Cloud)

Nos solicitan perfiles abiertos tanto junior como senior, con foco en desarrollo sobre Salesforce Service Cloud.
(Experiencia en Sales Cloud podría valer, pero el objetivo principal es Service).

✅ Competencias técnicas (orden de importancia)

⭐ Desarrollo Salesforce Service Cloud (imprescindible)

  • Experiencia en proyectos sobre Service Cloud

  • Sales Cloud aceptable como alternativa

💻 Desarrollo en Salesforce

  • Apex

  • LWC (Lightning Web Components)

  • Aura Components

⚙️ Administración Salesforce

  • Gestión de objetos y campos

  • Validaciones

  • Seguridad, perfiles y permisos

🔄 Automatización con Flows

Diseño y optimización de procesos de negocio mediante:

  • Record-Triggered Flows

  • Scheduled Flows

  • Screen Flows

Migración y reemplazo de procesos legacy:

  • Workflow Rules

  • Process Builder

🔗 Integraciones y ecosistema

  • Integración con aplicaciones externas

  • Uso de soluciones AppExchange

🛠️ DevOps & Herramientas de despliegue

  • Git

  • Copado

  • Gearset (o similares)

Gestión de entornos:

  • Sandbox

  • UAT

  • Producción

Buenas prácticas de despliegue y control de cambios

📦 Plus muy valorable (difícil de encontrar)

✨ Gestión de paquetes globales

  • Implementación, configuración y mantenimiento de managed packages

🚀 Deseable: Release Management

  • Conocimientos en DevOps Salesforce

  • Experiencia en release management y despliegues organizados
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