Manager, Fleet Admin

Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.

Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things.

Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.

Performance matters. We take pride in it. We own it. We show up for one another and for our communities.

Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together.

JOB DESCRIPTION:

Summary: Inside of our consumer success, Driven Fleet is that fastest growing area of our business, and we are looking for GREAT people to continue driving sales growth to our participating fleet locations by working closely with our participating locations, sales and business development teams; specifically supporting our repair and maintenance segment through Meineke Car Care Centers.

Primary Responsibilities:

• Support sales team on all Franchisee and Customer related B2B initiatives:

  • Supporting all aspects of the fleet sales process

    • On-Boarding, Product Mapping, pricing, claim workflow, and directive creation

• Manage the daily operations of National Fleet Programs through Meineke

• Support Corporate and Franchisee coaching around the benefits of fleet

• Support Fleet Learning and Development Initiatives

• Support Customer Service issue resolution at center level

• Support Billing Reconciliation procedures for shops

• Act as a direct liaison between the National Fleet team and Meineke Franchise Employees

• Partner cross-functionally within Driven Brands with other support partners (i.e., Billing, Analytics, Procurement etc.) to maximize the fleet business

• Travel 0-10%

Qualifications:

To be considered for this position, you must meet the following requirements:

• Excellent communications skills, both verbal and written; ability to interact in various social situations

• Ability to build and execute creative solutions to grow the Meineke fleet business

• Repair and Maintenance background preferred

• Documented success in Operations field mandatory

• Franchising experience preferred but not required

• Firm grasp of all Microsoft Office programs

• Goal oriented self-motivator

• Strong organizational skills

• Bachelor’s degree preferred but not required

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Position Location:

Compensation Range:

Compensation Frequency:

Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com

Get early access to 50% of your earned wages at any time through our myFlexPay program.