Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English, Spanish

Hard Skills

Lead Nurturing Litigation Support Intake Interview Data Entry Customer Acquisition Management Data Quality Pipeline Planning Server-Side

Other Skills

•
Spreadsheets
•
Google Sheets
•
Microsoft Excel
•
Professionalism
•
Detail Oriented
•
Communication

Roles & Responsibilities

Minimum 2 years of experience as a Legal EA or Intake Specialist supporting US-based law firms
Proficiency with MyCase (preferred) or similar legal case management software
Fluency in English and Spanish (written and verbal)
Proven proficiency in managing lead tracking via Excel or Google Sheets, plus exceptional phone etiquette and lead nurturing skills

Requirements:

Conduct initial intake interviews with potential clients in both English and Spanish
Systematically follow up with leads to move them through the firm's pipeline
Maintain and update the lead tracking spreadsheet with high accuracy
Bridge communication gaps for Spanish-speaking callers

Job description

Bilingual Legal Assistant

We are seeking a high-energy, detail-oriented Bilingual Legal Assistant to manage the front-end of our client acquisition process. You will be the first point of contact for potential clients, ensuring every lead is handled with professionalism and care.

Key Responsibilities

Conduct initial intake interviews with potential clients in both English and Spanish.
Systematically follow up with leads to move them through the firm's pipeline.
Maintain and update the lead tracking spreadsheet with high accuracy.
Bridge communication gaps for Spanish-speaking callers.

Candidate Requirements

Minimum 2 years of experience as a Legal EA or Intake Specialist supporting US-based law firms.
Proven proficiency using MyCase (preferred) or similar legal case management software.
Native or near-native fluency in both English and Spanish (written and verbal).
Proven proficiency in managing lead tracking via Excel or Google Sheets.
Exceptional phone etiquette and lead nurturing skills.