Key Facts

Remote From:

Fixed term

English

Hard Skills

Clinical System Operations Stakeholder Communications Computer-Assisted Surgery Cumulative Translation Adjustment (CTA) Analytical Dashboard Customer Requirements Analysis Clinical Research Coordination Meeting Facilitation Product Requirements Documents Meeting Facilitation

Other Skills

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Training And Development
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Accountability
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Communication
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Adaptability
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Multitasking
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Time Management
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Teamwork
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Proactivity
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Detail Oriented
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Problem Solving

Roles & Responsibilities

Strong communication skills
Fluent English
High motivation to learn digital clinical operations
Ability to collaborate with multiple stakeholders

Requirements:

Supporting the Digital Study Lead across 3–4 ongoing studies
Gathering and tracking eCOA requirements, translations, and vendor quotes
Participating in myVeeva workshops, taking notes, documenting requirements
Updating training materials after myVeeva releases (3×/year)

NextLink Group

About NextLink Group

NextLink is a global leader and the fastest growing next-generation provider of IT, BPO and digital services. We are a team of experienced IT practitioners, outstanding engineers, and innovative team members with a deep-rooted passion for automation. We strive to deliver the best possible solutions using digital technologies and targeted talent sourcing. We enable man-machine collaboration, solve complex business problems, and combine human creativity and intellect with powerful algorithms. Our Vision: To be the most reliable one-stop-shop for high quality technology services delivered within a collaborative empowerment culture. Our Values: • Customer Focus – Our customers are at the centre of everything we do. • Passion – We are passionate about delivering innovative, high quality services to our customers and our teams. • Collaboration – We work together with our customers, our partners and in our organisation to always achieve the best results. Together we are stronger. • Empowerment – We empower and enable our people to make things happen. • Flexibility – We are flexible and adaptable in our ways of thinking and working. We make the impossible possible. An Overview of our Services: TECHNOLOGY: • Enterprise Application Services • SAP • Microsoft • Salesforce • ServiceNow • Infrastructure Services • AWS • Oracle CONSULTING: • Technology Consulting • Enterprise Application Transformation Services • Mobility and Workplace Services OPERATIONS: • Targeted talent sourcing • Business Process Services DIGITAL TRANSFORMATION: • Mobility • Data Sciences & Analytics • Cloud • Internet of Things • Machine Learning Solutions • Robotics Process Automation • Artificial Intelligence • Blockchain • Digital Health Solutions

Company type: SME

Founded: 2018

Company size: 201 - 500

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Job description

This is a remote position.

As a Digital Study Expert, you will play a pivotal role in supporting the operational implementation of digital solutions across our global clinical trial portfolio (Phases I–IV, including Non-Interventional Studies) in therapeutic areas such as Rare Diseases, Immunology, and Neurology. This role is integral to the successful deployment and execution of the myVeeva digital eCOA solution which aligns with UCB’s Patient Evidence ‘Ruby’ strategy and our strategic partnership with Veeva.

You will work closely with the Digital Study Lead, study teams, vendors, CROs, sites, and patients to ensure high-quality, compliance, and efficient digital study operations. This is a growth-oriented role with opportunities to develop into a future Digital Study Lead.

Typical Day
• Supporting the Digital Study Lead across 3–4 ongoing studies.
• Gathering and tracking eCOA requirements, translations, and vendor quotes.
• Participating in myVeeva workshops, taking notes, documenting requirements.
• Updating training materials after myVeeva releases (3×/year).
• Attending status meetings with CPMs and study teams.
• Supporting site and study team trainings (SIV, IM, virtual sessions).
• Hosting or supporting monthly Office Hours and maintaining an FAQ log.
• Creating simple dashboards or patient data reports (occasional).
• Ad hoc tasks: meeting minutes, slide creation, follow ups with stakeholders.

Requirements

Years of Experience
• 0–2 years acceptable
• Some exposure to clinical operations is strongly preferred (CTA/CTO/CRA environment).
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Must Have
• Strong communication skills.
• Fluent English.
• High motivation to learn digital clinical operations.
• Ability to collaborate with multiple stakeholders.
• Strong organization and problem solving skills.
• Interest in clinical studies and patient centric digital solutions.
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Ideal Candidate
• Entry level profile (no Master’s; Bachelor’s is enough, not mandatory).
• Experience as a Clinical Trial Assistant or similar.
• Curious, proactive, adaptable, able to deal with ambiguity.
• Comfortable taking ownership and supporting multiple tasks simultaneously.
• Eager to grow into a Digital Study Lead role.
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Nice to Have
• Additional European language (FR or NL helpful if based in BE).
• Basic knowledge of eCOA/ePRO vendors or digital platforms.
• Previous exposure to Veeva tools.
• Experience interacting with clinical project teams.

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