Test Coordinator (ICH / Workday)

This is a remote position.

We are seeking an experienced Test Coordinator to lead and coordinate testing activities within a large-scale Workday and HR transformation programme. The successful candidate will ensure all testing phases are executed in a controlled, traceable, and quality-driven manner, supporting successful system releases and compliance with business and statutory requirements.

Working within a global, multi-vendor environment, the Test Coordinator will be accountable for test delivery, defect management, stakeholder engagement, reporting, and overall testing quality throughout the project lifecycle.

Key Responsibilities

Test Strategy, Planning & Governance

• Define, maintain, and communicate the overall testing strategy, including scope, approach, entry and exit criteria, and quality gates.
  
• Develop and manage detailed test plans, test scenarios, and test cases aligned to business, functional, and integration requirements.
  
• Ensure complete test traceability through Requirements Traceability Matrices (RTM).
  
• Establish testing standards, governance processes, and quality assurance controls.
  
• Ensure testing activities comply with project methodologies and organisational standards.
  

Test Execution Management

• Plan, coordinate, and oversee execution across all testing phases, including:
  
• System Integration Testing (SIT)
  
• User Acceptance Testing (UAT)
  
• Regression Testing
  
• Performance Testing
  
• Monitor testing progress, coverage, and quality metrics.
  
• Ensure testing activities are delivered within agreed timelines and project milestones.
  
• Coordinate testing schedules across business, IT, third-party vendors, and project teams.
  
• Identify risks and issues impacting testing delivery and drive appropriate mitigation actions.
  

Defect & Quality Management

• Manage the end-to-end defect lifecycle, including:
  
• Logging
  
• Triage
  
• Prioritisation
  
• Resolution
  
• Validation
  
• Closure
  
• Ensure defects are accurately recorded and maintained within agreed testing tools (e.g., JIRA).
  
• Facilitate defect triage meetings and collaborate with development and support teams to resolve issues.
  
• Monitor defect trends and quality metrics, providing proactive recommendations to improve testing outcomes.
  
• Escalate critical defects and testing risks to project leadership where required.
  

Stakeholder Management & Reporting

• Act as the primary point of contact for testing activities across business and technical teams.
  
• Facilitate testing workshops, status meetings, and stakeholder updates.
  
• Produce regular test progress reports, defect dashboards, risk logs, and quality metrics.
  
• Communicate testing readiness, risks, and outcomes to programme stakeholders.
  
• Support business users throughout UAT activities and coordinate sign-off processes.
  

Requirements

REMOTE:EMEA, LATAM, APAC, India

• Proven experience as a Test Coordinator, Test Lead, Test Manager, or QA Lead.
  
• Experience coordinating testing activities within large-scale HR, HCM, ERP, or Workday programmes.
  
• Strong understanding of software testing methodologies and best practices.
  
• Experience managing SIT, UAT, Regression, and Performance Testing.
  
• Strong defect management experience using tools such as JIRA, Azure DevOps, or similar.
  
• Experience creating test plans, test scripts, test cases, and RTMs.
  
• Excellent stakeholder management and communication skills.
  
• Strong analytical and problem-solving abilities.
  
• Experience working within complex, multi-vendor project environments.
  

Desirable

• Workday HCM implementation or upgrade experience.
  
• Experience within HR, Payroll, or Workforce Management systems.
  
• ISTQB Foundation or Advanced Certification.
  
• Knowledge of Agile, Waterfall, or Hybrid delivery methodologies.
  
• Experience supporting global transformation programmes.
  

Key Deliverables

• Test Strategy and Governance Framework.
  
• Detailed Test Plans and Test Execution Schedules.
  
• Requirements Traceability Matrix (RTM).
  
• Test Progress and Quality Reporting.
  
• Defect Logs and Resolution Tracking.
  
• UAT Coordination and Sign-Off Documentation.
  
• Test Completion and Readiness Reports.
  

Success Measures

• Successful execution of all testing phases within agreed timelines.
  
• High-quality defect identification and resolution.
  
• Full traceability between requirements and test outcomes.
  
• Effective stakeholder engagement and reporting.
  
• Successful business acceptance and release readiness.
  
• Delivery of a stable, compliant, and high-quality solution.