Overview:
National Debt Relief is seeking a collaborative and operationally minded Manager of Marketing Operations to support the analytics infrastructure and cross-functional workflows that power our marketing measurement capabilities. Reporting to the Director of Affiliate Analytics, this role sits at the intersection of analytics, stakeholder management, and operational execution helping ensure that insights reach the right people, at the right time, in the right format.
This is not a heads-down analysis role. The ideal candidate is someone who excels at building relationships across teams, driving clarity in ambiguous environments, and translating analytical work into business-ready outputs. You will partner closely with marketing, finance, and data engineering to keep reporting pipelines running smoothly and to support the analytics team's ability to operate at scale.
Responsibilities:
- Serve as a primary point of contact between the analytics team and cross-functional stakeholders, including marketing leadership, finance, and data engineering
- Partner with internal teams to translate business questions into well-scoped analytical projects, and ensure outputs are packaged in ways that drive action
- Maintain and improve operational documentation, including reporting cadences, data dictionaries, dashboard inventories, and process workflows
- Support the development and upkeep of dashboards and standardized reporting, coordinating with data engineering to surface clean, reliable data
- Own the maintenance of partner payout rules across reporting systems, ensuring accrued costs are accurate for day-to-day reporting and that end-of-month reconciled costs align between partner team managed rules and the finance team
- Facilitate cross-functional meetings, project syncs, and executive readouts, preparing materials and ensuring follow-through on action items
- Identify gaps in reporting coverage or analytical workflows and proactively propose solutions in partnership with the broader analytics team
- Help manage relationships with external data vendors and analytics platform providers, escalating issues and coordinating on product questions as needed
Qualifications:
Education/Experience:
- Bachelor's degree in a quantitative, business, or communications-adjacent discipline
- 6 years of experience in analytics operations, marketing analytics, or a related field within a cross-functional business environment
- Experience working with payout structures, cost accruals, or financial reconciliation processes in a marketing or partner context is a strong plus
- Strong understanding of digital marketing channels and how performance data flows from platforms into reporting environments
- Proven track record of managing stakeholder relationships across multiple teams and seniority levels
- Financial services experience preferred
- Experience in affiliate marketing is a plus, though not required
Required Skills/Abilities:
- Highly organized with strong project management instincts, able to juggle competing priorities without losing track of details
- Excellent written and verbal communication skills, with the ability to present analytical concepts clearly to non-technical audiences
- Comfortable operating in a fast-paced, evolving environment where processes are still being built
- Experience working with BI tools such as Sigma, Looker, or Tableau; comfort navigating data at the SQL level is a plus
National Debt Relief Role Qualifications:
- Computer competency and ability to work with a computer.
- Prioritize multiple tasks and projects simultaneously.
- Exceptional written and verbal communication skills.
- Punctuality expected, ready to report to work on a consistent basis.
- Attain and maintain high performance expectations on a monthly basis.
- Work in a fast-paced, high-volume setting.
- Use and navigate multiple computer systems with exceptional multi-tasking skills.
- Remain calm and professional during difficult discussions.
- Take constructive feedback.
- Available for full-time position, overtime eligible if classified non-exempt.
Compensation Information:
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $124,500 to $143,000 annually.
About National Debt Relief:
National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.
Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.
Want to learn more about who we are? Connect with us on social!
Benefits:
National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.
Our extensive benefits package includes:
- Generous Medical, Dental, and Vision Benefits
- 401(k) with Company Match
- Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
- 12 weeks Paid Parental Leave
- Pre-tax Transit Benefits
- No-Cost Life Insurance Benefits
- Voluntary Benefits Options
- ASPCA Pet Health Insurance Discount
- Access to your earned wages at any time before payday
National Debt Relief is a certified Great Place to Work®!
National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.
For information about our Employee Privacy Policy, please see here
For information about our Applicant Terms, please see here
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