Customer Data Administrator

About Everfield
Everfield buys, builds, and grows European vertical market and specialist software companies, providing them with the tools they need to move to the next level. Our mission is to foster ambition, fuel growth, and unlock opportunities for Europe’s software ecosystem.

Companies in the Everfield ecosystem follow a decentralised model, maintaining their team, brand, and offices, while focusing on what they do best - building products and supporting customers. Everfield provides support in talent acquisition, HR, and a team of experts in building and growing European B2B SaaS companies consult on financial and operational topics from. Founded in 2022, Everfield has an ecosystem presence in 7 countries, and growing.

About Us

Nvolve is a fast-growing provider of workforce enablement and compliance solutions, helping manufacturing, food processing, and other highly regulated sectors digitise and scale their frontline operations.

We simplify complex workforce processes across multiple sites, ensuring our customers stay audit-ready, connected, and compliant, all while saving time and cost. Our SaaS platform combines modern technology, AI-driven insights, and powerful integrations to deliver operational excellence at scale.

Our customers include globally recognised brands such as Coca-Cola, Pilgrim’s, Mondelez, Pladis, and more, all of whom rely on Nvolve to empower their frontline teams and drive continuous improvement.

Nvolve joined Everfield in 2024. The team is based across the UK and Ireland, with their head office based in Letterkenny, Co. Donegal, Ireland.

What you will do
We are seeking a Customer Data Administrator to provide essential internal support, ensuring that all incoming customer data is reviewed for accuracy and completeness, corrected where necessary, and accurately imported. You will support the technical execution of data entry and file imports, while maintaining the internal records and project status updates that drive our onboarding process.

• Data Quality Assurance: Critically review and verify customer documentation to identify and resolve errors prior to system integration.

• Technical Data Management: Execute precise data imports via file uploads and manual entry to ensure platform integrity.

• Support Documentation: Develop clear data format guidelines and assist the Onboarding Lead in delivering initial system training.

• Project Administration: Manage internal records, track project milestones, and maintain detailed notes from customer consultations.

• Cross-Functional Liaison: Facilitate seamless communication between the Sales, Support, and Development teams to streamline the onboarding workflow.

Skills & Experience

Systems, Data & Accuracy

• Able to learn new software systems quickly (CRM, onboarding, and internal tools)

• Highly detail-oriented with a strong focus on data accuracy

• Confident spotting patterns, inconsistencies, and errors in data

• Strong understanding of data, reporting, and record-keeping best practices

• Strong Excel skills, including formulas, data tracking, and reporting

Communication & Coordination

• Clear, professional written English

• Able to explain processes clearly to internal teams and customers

• Comfortable supporting customers when needed on processes and onboarding check-ins

• Personable and confident working with customers and internal stakeholders

Recruitment process:

Here’s what you can expect and who you will speak to during the interview process.

Intro Call with our Talent Team - (30 mins)

Hiring Manager Interview with Hiring Manager (Onboarding Specialist and Sales Engineer) - (45 mins)

Case Study take home task

Final interview with Head of Customer Accounts - (30 mins)