Key Facts

Remote From:

Anywhere

Full time

Mid-level (2-5 years)

English

Hard Skills

Other Skills

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Microsoft Excel
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Non-Verbal Communication
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Collaboration
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Time Management
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Analytical Thinking
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Prioritization
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Problem Solving

Roles & Responsibilities

Bachelor's degree or equivalent combination of education and experience
2+ years of experience in operational or process reporting support
2+ years of experience gathering business requirements for data analysis/reporting
Proficiency in SQL and data visualization tools (Power BI or similar)

Requirements:

Intake reporting requests and produce meaningful, actionable, and insightful analyses
Design, develop, test, and maintain analytical processes and reporting solutions
Build dashboards and visual tools across multiple operational areas
Partner with Data Warehouse teams to migrate legacy reporting into Power BI dashboards

Job description

We’re looking for a Data Analyst who loves turning data into real insights that help teams work smarter and faster. If you get excited about uncovering trends, building dashboards people actually use, and solving operational puzzles with data — you’re going to feel right at home here.

What You’ll Do!

Intake reporting requests and produce meaningful, actionable, and insightful analyses.
Design, develop, test, and maintain analytical processes and reporting solutions.
Provide ongoing quality assurance for all assigned data deliverables.
Analyze and report on operational metrics, performance trends, and project outcomes.
Build dashboards and visual tools across multiple operational areas.
Partner with Data Warehouse teams to migrate legacy reporting into Power BI dashboards.
Collaborate with Quality and Member Experience teams on analysis related to NPS and Member Satisfaction.
Manage shifting priorities and multiple project timelines effectively.
Recommend process improvements and technical efficiencies for reporting and workflows.
Participate in requirements gathering, development, testing, and implementation of new systems or tools.
Perform other duties as assigned.

Education & Experience

Required:

Bachelor’s degree OR equivalent combination of education and experience.
2+ years of experience in operational or process reporting support.
2+ years of experience gathering business requirements for data analysis/reporting.

Skills & Knowledge

Strong organizational and prioritization skills.
Excellent written and verbal communication abilities.
Strong analytical skills with the ability to validate data, identify trends, and draw conclusions.
Technical troubleshooting aptitude.
Advanced Excel skills (pivot tables, V‑Lookups, complex formulas, data manipulation).
Proficiency in Microsoft Access and SQL (queries, joins, tables, data manipulation).
Experience with visualization tools (Power BI, Tableau, QlikView, etc.).
Familiarity with Microsoft BI tools including SQL, Power BI, and advanced Excel.
Knowledge of MediTrac (HSP) preferred.
Claims and/or Utilization Management experience preferred.