Build Networks. Lead People. Expand Access.
At LIBERTY Dental Plan, we believe strong provider networks are built through people‑centered leadership, accountability, and collaboration. We are seeking a Manager, Provider Network Recruitment who leads with purpose, develops high‑performing teams, and drives results that support access, growth, and quality across all lines of business.
This role blends people leadership and hands‑on recruitment, requiring a leader who can coach, influence, and execute—while modeling LIBERTY’s values every day.
How You’ll Lead
As the Manager, Provider Network Recruitment, you will:
- Put People First by coaching, developing, and supporting a team of Provider Network Recruiters and Senior Recruiters to achieve strong performance and professional growth.
- Engage & Empower your team through clear expectations, consistent feedback, and meaningful weekly 1:1s.
- Operate with Accountability by setting KPIs, monitoring production, and ensuring recruitment commitments are met with accuracy and integrity.
- Lead with Collaboration by partnering cross‑functionally with Provider Relations, Network Management, Sales, Claims, Member Services, and the People Team.
- Model Excellence by staying hands‑on with complex recruitment efforts, negotiations, and high‑priority markets.
Approximately 70% of this role focuses on people leadership and strategy, with 30% dedicated to hands‑on recruitment and market execution.
What You’ll Do
In alignment with LIBERTY’s commitment to service, access, and quality, you will:
- Lead and develop a team of recruiters, fostering a positive, inclusive, and performance‑driven culture.
- Establish production standards, monitor dashboards, and drive results aligned with network adequacy goals.
- Assign markets and workloads strategically to ensure balanced coverage and recruiter success.
- Conduct advanced market research and competitor analysis to inform recruitment strategies and fee schedules.
- Assist in developing and refining recruitment processes, policies, and procedural documentation to improve efficiency and scalability.
- Recruit General Dentists and Specialists, building trusted relationships with providers and office staff.
- Review provider contracts for accuracy, competitiveness, and alignment with regional requirements.
- Ensure accurate documentation of recruitment activity in CRM systems and preparation of recurring activity and performance reports.
- Ensure timely and accurate completion of contracting and credentialing documentation.
- Support recruitment outreach campaigns, mailings, and special initiatives in partnership with Provider Relations Operations.
- Leverage CRM tools to track pipelines, activity, and forecasting.
- Prepare executive‑level updates highlighting recruitment progress, market insights, and trends.
- Represent LIBERTY Dental Plan with professionalism and credibility in provider interactions and industry settings.
Who You Are
You are a leader who demonstrates:
- Strategic Thinking – Uses data, market insight, and KPIs to guide decisions and deploy resources effectively.
- Meaningful Leadership – Coaches with intention, leads by example, and builds trust across diverse personalities.
- Integrity & Accountability – Holds self and others to high standards while balancing volume and quality.
- Learning & Agility – Adapts to changing markets, priorities, and organizational needs.
- Engagement & Influence – Communicates clearly, builds strong relationships, and inspires commitment.
What You Bring
- Bachelor’s degree or equivalent experience.
- 6+ years of experience in provider network recruitment, insurance networks, or related recruitment/sales roles.
- 2+ years of experience leading recruiters, preferably in provider or network recruitment.
- Strong knowledge of dental provider markets, contracting, fee schedules, and credentialing.
- Proven ability to balance high‑volume recruitment with attention to detail and quality.
- Experience managing KPIs, dashboards, and multi‑market pipelines.
- Strong communication, negotiation, and relationship‑building skills.
- Skilled in market analysis, problem-solving, and resolving complex recruitment challenges.
- Ability to synthesize trends and prepare executive-level updates.
- Comfort working on the phone daily with dental offices and provider groups.
- Proficiency with CRM systems and Microsoft Office tools.
Why LIBERTY Dental Plan
At LIBERTY, leadership is about impact, accountability, and people. In this role, you will:
- Directly influence provider access and member experience nationwide
- Lead a visible, high‑impact recruitment function
- Work in a culture that values collaboration, development, and inclusion
- Help shape networks that support long‑term growth and service excellence
