Key Facts

Remote From:

Full time

English, Spanish

Hard Skills

AthenaClinicals EHR Hardware Support Care Coordination Communicating With Patients Advanced Analytics Escalation Procedures Drug Utilization Review Evaluation Of Care Clinical Documentation Biomedical Instrumentation Patient Education And Counseling Basic Patient Care

Other Skills

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Clerical Works
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Compassion
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Communication
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Time Management
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Teamwork
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Organizational Skills
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Detail Oriented
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Empathy

Roles & Responsibilities

Active MA license required
Strong communication and organizational skills
Bilingual proficiency in English and Spanish
Empathy and passion for patient teaching

Requirements:

Support CCM nursing staff by completing monthly patient assessments and conducting Chronic Care Planning Assessment (CCPA) calls, ensuring a positive, informative, and patient-centered experience
Complete delegated clerical and administrative activities to support patient engagement, improve care coordination, and drive quality outcomes and overall patient experience
Document patient interactions, assessments, and intake in the EHR
Coordinate communication between patients, caregivers, nursing staff, and providers to ensure continuity of care and timely follow-up on patient needs

City of Scottsdale

About City of Scottsdale

Located in the beautiful Sonoran Desert, Scottsdale, Arizona, is bordered by Phoenix to the west and the McDowell Mountains on the east. Scottsdale is annually rated among the nation’s most desirable communities to live in, visit and do business. As city employees, we pride ourselves on providing Simply Better Service for a World-Class Community Scottsdale’s vibrant Old Town is considered the finest urban center in Arizona. It is home to more than 90 restaurants, 320 retail shops and more than 80 art galleries. Visit http://oldtownscottsdaleaz.com/ Scottsdale’s McDowell Sonoran Preserve, in the city’s northern reaches, is the largest urban wilderness area in the United States and features more than 60 miles of trails through diverse and scenic desert terrain.

Founded: 2018

Company size: 1001 - 5000

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Job description

CCM Intake MA (Bilingual)

Clinical | Remote
Employment Type: Full time
Start Date: April 27th, 2026

About Nsight Health

Nsight Health is transforming how care is delivered through Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Behavioral Health Integration (BHI). We empower healthcare providers to manage chronic conditions using real-time data, AI-enabled technology, and 24/7 clinical support. Our HIPAA-compliant platform connects patients and care teams nationwide—improving outcomes, adherence, and peace of mind. Join a fast-growing, mission-driven team that blends healthcare and technology to make a measurable difference in people’s lives.

Nsight Health — Where Technology Meets Compassion.

Position Summary

We are seeking a motivated and detail-oriented Medical Assistant to join our Chronic Care Management team. In this role, you will play a critical role in patient care by guiding patients through health assessments, reviewing medications and diagnoses, troubleshooting medical devices, and escalating clinical needs to nursing staff when appropriate.

Key Responsibilities

Support CCM nursing staff by completing monthly patient assessments and conducting Chronic Care Planning Assessment (CCPA) calls, ensuring a positive, informative, and patient-centered experience.
Complete delegated clerical and administrative activities on behalf of nursing staff to support patient engagement, improve care coordination, and drive quality outcomes and overall patient experience.
Document patient interactions, assessments, and intake in the EHR.
Maintain compliance with company policies and applicable regulations.
Coordinate communication between patients, caregivers, nursing staff, and providers to ensure continuity of care and timely follow-up on patient needs.
Perform other duties, as assigned.

Qualifications

Required:

Active MA license required.
Strong communication and organizational skills.
Bilingual Proficiency: Fluent in English and Spanish.

Preferred:

Passionate about patient care, possessing the ability to relate with empathy and compassion. A passion for patient teaching is a must.

Work From Home Requirements

Minimum fiber internet speed of 50 Mbps download / 10 Mbps upload
Hardwired internet connection required
Speed test submission required during the offer process
Private, HIPAA-compliant workspace

Schedule

Monday - Friday 8:00 am - 5:00 pm EST
Monday - Friday 9:00 am - 6:00 pm EST
Monday - Friday 10:00 am - 7:00 pm EST
Monday - Friday 11:00 am - 8:00 pm EST

Training Requirements

All new hires must complete a comprehensive training program:

Duration: Five weeks
Schedule: Monday through Friday, 9:00 AM – 6:00 PM Eastern Time
Attendance is mandatory to ensure readiness prior to independently supporting patients.

Compensation & Benefits

Competitive base pay: $18-$20/hr

Shift Differentials:

Evening Differential: +$1.50/hour for hours worked after 7:00 PM ET
Late-Night Differential: +$2.00/hour for hours worked after 10:00 PM ET
Weekend Differential: +$1.50/hour for all hours worked Saturday and Sunday

Shift differentials are paid in addition to base hourly wages and reflected in the applicable payroll cycle.

Additional Compensation (If Applicable):

Sign-On Bonus: $2,000 paid after 120 days of continuous employment, contingent upon active employment and satisfactory performance at time of payout.
Monthly Bonus Potential: Up to $1,000
5% Bilingual Pay Allowance

Benefits Include:

11 Paid Company Holidays annually
Paid Time Off (PTO)
Medical, Dental, Vision, and supplemental insurance options
401(k) Plan with 3.5% Company Match
Company-provided equipment

Join Our Mission-Driven Team

At Nsight Health, you’ll be part of a fast-growing organization that sits at the intersection of healthcare, technology, and compassion. We’re looking for people who care deeply about improving patient lives and building the future of connected care.

Our team culture is collaborative, agile, and purpose-driven. Every role—from clinical operations and customer success to marketing, technology, and leadership—directly contributes to improving how healthcare organizations care for their patients.