HIRING FILIPINO AND PHILIPPINE-BASED ONLY!
Company Overview:
Wingz is a leading rideshare company focused on Non-Emergency Medical Transportation (NEMT).
Visit our website: https://www.wingz.com/
Position: NEMT Operations Associate
Work Schedule: US Hours (EST)
Employment Set-up: Remote (Independent Contractor)
Employment Type: Full-Time / Long Term
Salary Rate: USD 700 - 1,000/ Month
Benefit: 10 PTO and HMO after the probationary period
Pay-out Frequency: Semi-monthly
Equipment: Self-Provide
Job Summary:
As Wingz continues to grow in the NEMT field, we are expanding our team to keep up with demand. Accepted candidates may start in a Support Team capacity and can be moved into one of the following specialized roles based on their skills, performance, and our operational needs:
Market Associate
- Build and manage relationships with healthcare facilities, brokers, and partners
- Drive outreach, pipeline activity, and market growth in assigned US territories
- Best fit: business development, sales, client relations, partnership management
Driver Safety & Reliability
- Monitor driver performance and safety scores
- Investigate incidents and implement corrective action protocols
- Best fit: fleet operations, logistics, QA, safety management, transport compliance
Driver Onboarding
- Manage end-to-end driver onboarding — documentation, background checks, training, system enrollment
- Ensure every driver is deployment-ready before their first trip
- Best fit: HR operations, people operations, workforce admin, talent coordination
Compliance
- Ensure operations align with NEMT federal and state regulations
- Maintain audit-ready records and resolve compliance gaps
- Best fit: regulatory compliance, healthcare admin, risk management, policy implementation
What We Look For in Every Candidate
- Structured thinker — analyzes situations clearly before acting
- Strong executor — follows through with urgency and precision
- Resolution-driven — owns problems end-to-end until resolved
- Standards-oriented — implements protocols consistently without being prompted
- Accountable — self-managed, reliable, and holds a high personal standard
Requirements
- Minimum 3 years of relevant experience in any of the tracks above
- Strong written and verbal English — professional and confident
- Comfortable working independently in a remote, US-facing environment
- Proficient with data, trackers, dashboards, and operations tools
- Experience with US-based clients or companies is a strong advantage
- Leadership or team coordination experience is a significant advantage — considered for senior or lead-level placement
