At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday.
Join us as we continue to grow and make a mark as the 4th largest telco in Australia!
Why work for Aussie?
Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down!
Our fantastic culture lives and breathes our values:
Don't be ordinary, be awesome
Think BIG
No bullsh*t
Be good to people
Have fun
We are proud to be a B Corp Certified company, which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.
We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.
But don’t just take our word for it – We have been named one of the top employers in Australia by HRD magazine.
The good stuff
26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)
Discounted internet up to the value of $109 per month
20% off our Mobile services
Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more
Celebrating you! With monthly rewards and recognition
Internal training and resources for you to continue to learn, grow and achieve your career goals
Yearly allowance for amazing Aussie merch
Fitness Passport for access to multiple gyms and pools across Australia
Let’s talk about you
Strong understanding of telecommunication technology and processes.
Previous experience in a technical business analysis or related role.
Industry certifications such as CBAP, CCBA, or equivalent is desirable.
Familiarity with Agile methodologies and experience in Agile project delivery.
Proven background in supporting the delivery of technology projects.
Ability to work autonomously and collaboratively within a team.
Communicate effectively with technical teams and senior stakeholders.
Utilize project management tools/software (e.g., Microsoft Office, Jira, etc.).
Thrive in a fast-paced, collaborative environment
How will you support our “Why?”
You plan and facilitate discovery to elicit business and technical requirements, building a deep understanding of current and target states across complex, highly technical systems.
You convert outcomes into end-to-end process models and well-formed requirements (functional & non-functional), with clear traceability from outcome → requirement → design → test → release.
You act as the key liaison between business, architecture, and engineering teams - translating complex technical concepts into clear, actionable requirements.
You utilise your understanding of cloud technologies, integration patterns, and BSS/OSS systems to guide technically sound solutions.
You develop process maps for as-is and to-be states, ensuring business and technical processes are clearly defined and agreed before build begins.
You partner with PMs, Product Owners, and stakeholders to ensure BA outputs are high-quality, fit-for-purpose, and traceable to business outcomes.
You contribute to the design and documentation of technical solutions, validating feasibility and alignment with both business needs and architectural standards.
You develop and execute test plans, ensuring the solution meets defined requirements and quality standards end-to-end.
You create training materials and support change, upskilling operational teams and end users so the solution lands and sticks.
You proactively identify risks early, think strategically about what could derail delivery, and drive appropriate mitigation before it becomes a problem.
Ready to join?
Hit the apply button to submit your application and our fantastic team will be in touch!
Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire.
If you have any questions, get in touch today with our team at careers@team.aussiebroadband.com.au
Just a heads up, we can’t take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out!
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