Role overview

Qualifications

Experience supporting Australian mortgage brokers and exposure to ApplyOnline, Quickli and mortgage broking CRMs
Strong attention to detail and ability to spot missing or inconsistent information
Organised and able to manage multiple files at different stages
Proactive attitude and ability to follow up with clients, lenders, and third parties without being prompted

Responsibilities

Review loan application documents for accuracy and completeness
Prepare and organise client files prior to submission
Follow up clients/brokers for outstanding documents and information
Check supporting documents against lender requirements and policy

Key facts

Remote from: Philippines
Full time
Mortgage Loan Officer
English

Hard skills

Mortgage Electronic Registration System (MERS) Mortgage Loan Processing Loan Processing Case Management Systems Lending Products Loan Processing Loan Processing Compliance Management Microsoft Dynamics CRM Google Workspace Organizational Structure File Management

Other skills

Microsoft Office
Ability To Meet Deadlines
Time Management
Teamwork
Detail Oriented

About the company

Tarino

Staffing & Recruiting

Tarino is a recruitment partner built for founders and operators who expect more. We help professional services firms hire exceptional offshore talent through a structured, transparent process designed for quality and long-term fit. From sourcing and screening to assessment and shortlist presentation, we manage the heavy lifting so you can focus on growth.

Company details

IndustryStaffing & Recruiting

Company size1 - 10

Links

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Job description

We are recruiting a Loan Processor for a growing Australian mortgage broking business.

This is a great opportunity for someone who is detail-oriented, organised, and confident managing loan applications from submission through to approval/settlement support.

You will support the broker/s and wider team with loan packaging, document checks, lender follow-up, and keeping files moving accurately and on time.

What you’ll be doing

Review loan application documents for accuracy and completeness
Prepare and organise client files prior to submission
Follow up clients/brokers for outstanding documents and information
Complete data entry and maintain CRM / loan processing systems
Check supporting documents against lender requirements and policy
Assist with servicing calculators, application packaging, and submission prep
Liaise with lenders, BDMs, solicitors, valuers, and other parties as required
Track application progress and update notes, statuses, and stakeholders
Assist with post-approval / settlement coordination tasks
Help ensure files are compliant, complete, and audit-ready

About you

Strong attention to detail and ability to spot missing or inconsistent information
Organised and able to manage multiple files at different stages
Clear written and verbal communication skills
Comfortable working with deadlines and following structured processes
Proactive attitude - you don’t wait to be chased to follow things up
Confident using CRMs, lender portals, and Microsoft Office / Google Workspace
Experience with Australian mortgage broking systems

Requirements

Experience supporting Australian mortgage brokers
Exposure to ApplyOnline, Quickli and mortgage broking CRMs
Clear written and verbal English communication skills
Proactive attitude - able to follow up clients, lenders, and third parties without being prompted
Stable work-from-home setup (reliable internet, laptop/desktop, quiet workspace)

Benefits

Work from home role
Stable full-time opportunity with an Australian client
Training and support provided
Long-term role with growth potential
Work with a professional team and clear processes

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