Key Facts

Remote From:

Internships

Entry-level / graduate

English

Hard Skills

Bug Tracking And Management Development Testing Functional Testing Manual Testing Sprint Retrospectives Integration Testing Test Design Software Development Test Data Management Patch Tests Continuous Improvement Process Test Automation

Other Skills

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Willingness To Learn
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Teamwork
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Communication

Roles & Responsibilities

Enrolled in an undergraduate or graduate program in Computer Science, Software Engineering, Information Technology, or a related field.
Reside within a commutable distance to Providence, RI and able to work in a hybrid schedule (3 onsite days, 2 remote per week).
Access to reliable high-speed internet and ability to meet remote-work requirements.
Interest in software quality assurance, SDLC concepts, and willingness to learn and use defect-tracking tools (e.g., Jira).

Requirements:

Test case development and execution under guidance: create/maintain test cases from user stories, execute manual tests, and support functional, regression, and basic integration testing.
Defect reporting and verification: identify, document, and track defects using Jira or similar tools; provide reproduction steps; re-test fixes; participate in regression testing.
Documentation: maintain QA artifacts (test cases, test data notes, test cycle results) with clear, traceable documentation.
Collaboration in Agile ceremonies: participate in sprint planning, stand-ups, grooming/refinement, demos, and retrospectives; communicate testing status, risks, and questions.

AAA Northeast

Consumer Services

About AAA Northeast

AAA Northeast is one of the largest and most innovative not-for-profit organizations, providing advocacy on behalf of all motorists, as well as a wide range of services including roadside assistance, insurance, loans, travel, discounts and rewards, and more. We are comprised of more than 70 locations in a six-state area and provide valuable roadside service to almost 6.2 million members. AAA Northeast employees help and serve as a way of life. Through a 100-year-plus legacy of service stewardship, our employees make valuable contributions to our workplace and the communities we serve. AAA Northeast proudly serves the following counties in Connecticut: Fairfield, Litchfield and New Haven, all of Massachusetts, in New Jersey: Essex, Morris, Passaic, and Union, in New York: Bronx, Chenango, Delaware, Dutchess, Herkimer, Kings, Nassau, New York, Orange, Otsego, Putnam, Queens, Richmond, Rockland, Schoharie, Suffolk, Sullivan, Ulster, Westchester and parts of Lewis, Madison and Oneida, in New Hampshire: Salem and all of Rhode Island. NMLS 179871 MORTGAGE BROKER ONLY, NOT A MORTGAGE LENDER OR CORRESPONDENT LENDER. "We arrange but do not make loans."

Industry: Consumer Services

Founded: 2018

Company size: 1001 - 5000

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Job description

Eligible applicants must live within a commutable distance to Providence, RI. This position would be a hybrid role, which means that you will typically spend 3 days of your work week working onsite and 2 days of your work week working from a remote location. You have applied to a hybrid position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements.

Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?

At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.

Job Title: Quality Assurance (QA) Analyst Intern

Role Overview: The Quality Assurance (QA) Analyst Intern supports the QA team in validating software changes and learning best practices across the software development life cycle (SDLC). This internship provides hands-on experience writing and executing test cases, documenting results, and reporting defects under the guidance of experienced QA Analysts and Engineers. The intern partners with developers, product owners, and other stakeholders to help ensure releases meet quality standards and user expectations.

Key Responsibilities:

Test case development & execution (with guidance): Assist in creating and maintaining test cases from user stories, acceptance criteria, and requirements; execute manual test cases and record results; support functional, regression, and basic integration testing.
Defect reporting & verification: Identify, document, and track defects using the team’s tools (e.g., Jira); provide clear reproduction steps, expected vs. actual results, and supporting evidence; re-test fixes and participate in regression testing.
Documentation: Help keep QA artifacts current (test cases, test data notes, test cycle results, and simple test summaries) and ensure documentation is clear and traceable.
Collaboration & Agile participation: Participate in sprint ceremonies (planning, stand-ups, grooming/refinement, demos, retrospectives) as appropriate; communicate testing status, risks, and questions to the team.
Tools & automation exposure: Learn and apply QA tools and processes; where applicable, assist with maintaining or expanding basic automated test scripts under supervision and follow CI testing practices.
Continuous improvement: Learn team QA standards and contribute suggestions to improve test coverage, test data, and repeatable testing processes.