Founded in early 2021, Ibility is a Service-Disabled Veteran-Owned Small Business and a Woman-Owned Small Business, headquartered in Gaithersburg, MD. Ibility is a small but mighty company that is positioned for rapid growth. Simply put, we help government leaders to achieve their mission by designing creative products and programs that delight their customers and make their employees more efficient - building trust and improving overall satisfaction. We use human-centered design principles in every engagement because we believe the end-user is critical to the long-term success of any solution. Our team is fun, passionate, bold, and creative. We live our mission every day – to inspire people, create cool stuff, and make a lasting impact on the world!
Project Background:
This position supports the Supportive Services for Veteran Families (SSVF) Program within the Veterans Health Administration (VHA). The SSVF program provides critical housing stability services to Veterans and their families who are homeless or at risk of homelessness. Through grants to community organizations, the program delivers rapid rehousing, homelessness prevention, and supportive services that allow Veterans to maintain stable housing and rebuild their lives
Ibility supports the Department of Veterans Affairs in ensuring that SSVF grantees operate effectively, comply with program requirements, and deliver meaningful outcomes for Veterans and their families
This role goes beyond a traditional audit function. Our team performs investigative analysis, program evaluation, and financial, compliance, and operational reviews to ensure the program is operating as intended and that Veterans are receiving the highest quality support possible
This role requires the ability to travel one to two weeks per month to perform onsite activities
Team Expectations:
The SSVF program is a mission-driven effort supporting Veterans experiencing housing instability. The work we perform directly contributes to improving outcomes for Veterans and their families.
We expect team members to:
- Be responsive to client, project team, and Ibility administrative requests
- Ensure deadlines on deliverables are met with a high-quality, error-free work product
- Ensure fiduciary responsibility by executing cost-conscious and government-compliant travel cost decisions
- Demonstrate initiative in supporting team members and contributing to a collaborative work environment
- Take ownership of assigned responsibilities and communicate proactively regarding project needs or challenges
- Contribute to building a strong and supportive team culture
What You Will be Doing:
- Reviewing SSVF case files and program documentation to identify anomalies, inconsistencies, or patterns that may indicate financial, compliance, or operational concerns
- Conducting investigative analysis of grantee activities rather than simply performing checklist-style compliance reviews
- Performing detailed analysis using large and complex Excel workbooks to identify trends, anomalies, and performance indicators
- Building pivot tables and performing structured data analysis to support findings and recommendations
- Evaluating whether grantees are delivering appropriate supportive services in alignment with VA program guidance
- Documenting findings clearly and developing evidence-based conclusions and recommendations
- Proactive and timely discussion of site visit concerns with the team leadership and clients including potential or reported fraud, waste, and abuse
- Proactive and timely discussion of complex or difficult findings with grantee leadership while maintaining professionalism, clarity, and support for program improvement
- Participating in team discussions to share insights, trends, and lessons learned across grantees
- Helping foster collaboration and community within the Ibility SSVF review team to ensure knowledge sharing and mutual support
What You Will Need to be Successful:
- Bachelor’s degree required (business, public administration, social services, or related field preferred)
- 3+ years of experience in program oversight, grants management, auditing, compliance review, or program analysis
- Strong analytical thinking and the ability to investigate program data to identify underlying issues
- Advanced Excel skills, including the ability to work with large workbooks and create pivot tables to support analysis
- Proficiency in Word and providing high quality and relevant audit reports
- Experience reviewing grant-funded programs or federal program operations is strongly preferred
- Ability to discuss complex or difficult findings with grantees in a constructive and professional manner
- Ability to possess and initiate strong attention to detail skills
- Strong written and verbal communication skills
- Strong organizational and time management skills
- Ability to balance independence with collaboration and proactively support fellow team members when needed
- Ability to travel one to two weeks per month to perform onsite activities
- Ability to obtain Public Trust Clearance
Our Disclaimer:
We want you to go into this with eyes wide open. Ibility is a small but mighty company that is positioned for rapid growth. We have big aspirations with limited resources and try our best to make every investment count, which is why we take great pride in selecting the best talent. We ruthlessly prioritize our work against our vision and only focus on the things that matter. This is not like working at a big company – we do not have the same red tape administrative processes, but also do not have clear roles, responsibilities, well-defined processes, tried and tested training, or other things. You will often wear multiple hats and your role will grow over time as you help us to create an amazing company!
We are committed to diversity, inclusion, and accessibility. We are an Equal Opportunity Employer in all aspects of employment and do not discriminate for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
