Key Facts

Remote From:

Latin America

Full time

Senior (5-10 years)

English

Hard Skills

Other Skills

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People Management
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Distributed Team Management
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Microsoft Excel
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Microsoft Word
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Microsoft PowerPoint
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Negotiation
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Calmness Under Pressure
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Communication
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Time Management
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Teamwork
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Training And Development
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Problem Solving

Lion People Global

Logistics & transportation

About Lion People Global

Run by Experts, for Experts At Lion People Global we offer Growth Solutions for companies in the Translation and Localization, Lang-Tech, AI and Digital Marketing industries. We are helping business owners in their efforts toward organic (talent acquisition, executive search, and consultancy) and inorganic (M&A) growth, value creation, and exit strategies. We make the right connections At Lion People Global, we know it’s crucial for you to have access to the most talented employees, which is why we’ve become the only truly global experts at connecting highly skilled individuals with agencies and brands. We are experts in placing people because we always put them first. We provide an Intelligent Match The language services market today is driving a lot of strategic M&A transactions. We talk to business owners every day who are considering buying or selling, and we know the pace is picking up. At Lion People, we are vested in understanding the big picture and building solid business relationships, and we have gained deep insights into decision-maker perspectives and motivations. Therefore, we can offer an Intelligent Match service to our signed buyers and sellers. We offer a Seller Incubation program Not ready to sell yet? Take part in our Seller Incubation program! We offer support to company owners who are looking to exit, whether in the near future or later down the line. Types of support include personalised consultancy in the areas that you need (legal advice, financial advice, growth strategy consultancy), or investing in key hires.

Company type: SME

Industry: Logistics & transportation

Founded: 2018

Company size: 11 - 50

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Job description

This is a remote position.

Senior Localization Project Manager

This role involves an independent management of the assigned products as well as the development and/or execution of the diverse initiatives on the account with reporting back to the Production Team Leads & Production Operations Director. This role calls for a professional with a problem-solving mindset who can independently plan and execute assigned initiatives, collaborate effectively within a larger team, or lead a dedicated team to achieve the final goal. Primary responsibilities will include a direct management of approx. 4 individuals (incl. their performance management).

Most projects are processed automatically from start to finish with little oversight required. Our client’s goal is to increase automation where possible so they can focus on quality and strengthen relationships within their team, with their vendors and with their client. Our client’s team works primarily on managing exceptions, especially urgent requests and improving processes and tools for constant increased efficiency.

Our client’s team works as a global team, with project management support covering all time zones. They have hundreds of linguists who are dedicated specifically to their program. They work hard to train and develop their resources and maintain very low turnover as compared to the industry standard.

This role will involve PST working hours.

Main Duties & Responsibilities:

On time and high quality delivery of the projects as per client’s needs
Leading initiatives as assigned by Team Leads, ensuring successful completion
Provide support and guidance to others on this global team of project managers and project coordinators.
Functional team management of approx. 4 team members (Project Managers & Project Coordinators)
Data and Biz Intelligence: Leverage PowerBI and system exports to analyze production data, interpret BI requests, and provide high-level status visibility to the Team Lead.
Work with Team Leads to document and implement improvements to internal and client processes with focus on the project management industry standards, incl. pilots
Primary point of contact for client on specific aspects of the program and production escalations for assigned product lines
Systematic check of high visibility projects/program assets to address issues proactively
Working with our client’s specific applications
Learning and working with client-specific tools
Troubleshooting of internal and client-specific tools

Requirements

The candidate must have/be:

Unrelenting Ownership & Drive: This role requires a proactive professional with a 'can-do' attitude and an owner mindset. The candidate must be capable of independently planning and executing initiatives while identifying and raising systemic issues. Beyond mere identification, they must be able to take full ownership for designing technical or process-based solutions and driving them to a successful, finalized conclusion without oversight, collaborating seamlessly within a larger team or confidently leading a dedicated group to achieve objectives.
Project leadership experience (leading a team of designated project resources)
People management experience (2+ years): Proven ability to lead and develop high-performing remote teams, including conducting formal performance reviews, implementing development plans to aim for low turnover, and managing performance alignment or high-pressure conflict de-escalation with vendors and internal teams.
Previous Localization Project Management experience, 5+ years or equivalent
Ability to work under pressure and in a changing environment
Understanding/experience working with more than one language/culture and with remote teams
Experience in direct client facing interactions
Large clients experience
Excellent presentation and communication skills
Reporting skills and data interpretation skills (e.g. upward reporting)
High-Level user experience in Word, Excel, Powerpoint, Outlook and Calendar. Ideally, Google Workspace. Knowledge of industry Tools (CAT Tools, TMS, Query management, repositories, etc.)
Fluent in English
Ability to communicate clearly in writing (English) and face-to-face online.
Technical proficiency working with and troubleshooting different computer platforms, tools and ability to understand proprietary systems.