Key Facts

Remote From:

Australia

Full time

Senior (5-10 years)

English

Hard Skills

Other Skills

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Scheduling
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Problem Solving
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Decision Making
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Accountability
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Collaboration
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Communication
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Leadership
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Adaptability
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Negotiation
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Strategic Thinking
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Relationship Building
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Problem Solving

Roles & Responsibilities

Bachelor's degree in a related field with 8+ years of relevant experience, or an equivalent combination of education and experience
Master's degree preferred
Proven ability to lead large, complex client implementations and coordinate with Service Delivery organizations

Requirements:

Lead large, complex, geographically expansive client implementations and partner with the Service Delivery organization to meet schedules and resolve technical and operational problems
Ensure successful planning, implementation, and execution of contracted services by meeting cost, governance, performance, quality, innovation and value requirements; participate in contract and account governance; and develop or co-develop annual reviews of service level agreements
Interpret complex business requirements and design and execute improved client solutions; proactively communicate industry and company insights and opportunities
Establish credibility with clients as a senior thought partner and provide operational and risk management strategies across accounts, ensuring these are applied by service delivery teams

Job description

What success looks like in this role:

• Leads large, complex and geographically expansive client implementations. • Establishes, leads and partners with the Service Delivery organization to meet schedules and resolve technical and operational problems. • Ensures the successful planning, implementation and execution of contracted services by: o Meeting cost, governance, performance, quality, innovation and value requirements, o Participating in contract and account governance, o Developing or co-developing annual review of service level agreements. • Effectively interprets complex business requirements and uses them to design and execute improved client solutions. • Proactively communicates industry and company insights and opportunities. • Establishes credibility with clients as a senior thought partner who can help solve their process, operational or technical needs. Provides operational and risk management strategies across accounts and ensures these are adapted and applied by service delivery teams.

You will be successful in this role if you have:

Bachelor's degree and 8+ years’ relevant experience OR equivalent combination of education and experience
Master’s degree preferred

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com. US job seekers can find more information about Unisys’ EEO commitment here.