Key Facts

Remote From:

California (USA) , Colorado (USA) , New York (USA) , Washington (USA)

Full time

English

Hard Skills

Gift Accounting Account-Based Marketing Logistics Vendor Management Cross-Functional Collaboration Sales Enablement Budget Management Customer Success Management Process Design Contact Management Systems Campaign Management Customer Success Management Business Metrics Internal Documentation Organizational Structure

Other Skills

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Program Management
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Collaboration
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Communication
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Time Management
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Detail Oriented
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Empathy
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Relationship Building
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Problem Solving
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Creativity

Roles & Responsibilities

Strong cross-functional collaboration and communication skills
Experience coordinating logistics and vendor management for gifting programs
Project management and budget tracking capabilities
Comfort working in a remote, part-time environment

Requirements:

Plan and execute gifting programs for prospects and customers in collaboration with Sales, Demand Gen, Customer Success, Field Marketing, and Customer Marketing, including ABM campaigns, deal acceleration, events, and case studies.
Manage logistics and external vendors for gifts, track budgets, and establish repeatable processes to improve efficiency and scale.
Identify gifting opportunities at individual and company levels and maintain a scheduling calendar for key moments (e.g., training, milestones, anniversaries).
Support adoption initiatives and celebrate milestones (e.g., user training, pilot/POC completion) to reinforce relationships and drive word-of-mouth.

Canals

About Canals

Canals automates sales order entry, accounts payable, and purchasing workflows with the most accurate AI for distribution. Speed up quoting, stay on top of order updates, pay smarter and win more business, all by eliminating the manual work that slows your employees down. Plus, unlock time for more strategic work like strengthening customer service and supplier relationships. With pre-built ERP integrations and minimal setup, you can get up-and-running – and see immediate value – without taking up IT resources. As your teams use it, our AI models learn and adapt to your business, preserving tribal knowledge and getting more and more accurate. Canals has revolutionized the day-to-day of sales and accounting teams at forward-thinking distributors, including United Electric, R.S. Hughes, and Puget Sound Pipe & Supply. Let’s chat about how you can use AI-powered automation to gain a competitive edge too.

Founded: 2018

Company size: 11 - 50

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Job description

About Canals

Canals is a fully remote, profitable startup transforming the industrial supply chain ($10T industry) with AI. Our platform seamlessly integrates with the systems distributors already use, automating tedious tasks and reducing failure points in moving physical goods across the globe.

We’re an 80-person team (~50 in engineering), located across North and South America.

The Role

This unique part-time role will help build our relationship with both current and potential customers by giving them the “warm and fuzzies.” That will most commonly come in the form of sending them thoughtful, timely gifts, but may also take other forms to show them we care.

Our target audience really values that personal touch and recognizing the human side of doing business goes a long way with them. Trying to reach busy decision makers who receive constant vendor solicitations requires something special to break through and get their attention. In addition, continuing to nurture existing customer relationships is strategically important as customer expansions are a key part of our growth strategy, as is ongoing positive word-of-mouth in the tight-knit distribution community.

What You'll Do

Partner with Sales and Demand Gen on gifting to prospects for ABM campaigns and deal acceleration
Partner with Customer Success to support adoption drives and celebrate key moments, e.g., user training and competition, pilot/POC completion, Canals anniversaries
Support Field Marketing to coordinate gifts/swag for events and onsite visits
Support Customer Marketing to coordinate thank you gifts for case studies, testimonials, references, and referrals
Identify other relevant occasions to send gifts at an individual and company level and keep track of when they come up
Manage all logistics and outside vendors to send gifts
Ensure partners stay informed and take full advantage of gifting to build relationships
Track related budget and results
Establish repeatable programs and processes for efficiency and scale

Why Join Canals

Real-world impact: your work improves global supply chains, saving customers time and reducing waste.
Strong engineering culture: we invest in quality and documentation to keep moving fast sustainably.
Culture of ownership: moving fast while putting quality first.
Remote-first, flexible work environment across North and South America.
Stellar product-market fit with tons of customer love.
All star team with diverse backgrounds to collaborate with and learn from.

Canals.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age.

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