Key Facts

Remote From:

Full time

English

Hard Skills

Microsoft Operating Systems Network Management System Customer Requirements Analysis Stakeholder Communications Customer Success Management Microsoft Operating Systems Continuous Improvement Process Systems Integration

Other Skills

•
Public Speaking
•
Training And Development
•
Consulting
•
Business Acumen
•
Microsoft Office
•
Verbal Communication Skills
•
Social Skills
•
Teamwork
•
Relationship Building

Roles & Responsibilities

5+ years of experience with Eplan, including completion of past customer engagements, or 10–20 years in related industry/ECAD with at least 2+ years onboarding across multiple Eplan products
Bachelor’s degree in Electrical Engineering or equivalent
3+ years of using CAE tools for electrical panel or substation design
IT and application skills including network solutions, Windows Server/Windows OS, and Microsoft Office

Requirements:

Develop and deliver customer and prospect solution implementations at commercial and industrial sites
Serve as the trusted advisor for consulting and training engagements, acting as a product and industry expert
Provide strategic and tactical advice to address customer and prospect issues with the Eplan platform
Mentor Application Engineers and Consultants to elevate team knowledge and performance

Job description

Role:
As an Eplan - CAE Solution Implementation Engineer, you will drive customer success by delivering end-to-end solution implementations and providing strategic mentorship to ensure clients maximize their Eplan investment. In this project-based role, you will serve as a vital technical partner to the sales organization throughout the customer journey, positioning Eplan as the premier industry solution. Internally, you will champion continuous improvement by mentoring peers and translating customer insights into actionable enhancements for the team.

Compensation Range: $130,000 - $145,000 - $165,000 + variable bonus

Primary Responsibilities:

Develop and deliver customer and prospect solution implementations at commercial and industrial sites.
Serve as the “trusted advisor” for consulting and training engagements, acting as a product and industry expert.
Provide strategic and tactical advice to address customer and prospect issues with the Eplan platform.
Present at trade shows and local markets to increase brand awareness and highlight Eplan’s capabilities.
Recommend improvements to Eplan products based on customer feedback and market trends.
Mentor Application Engineers and Consultants to elevate overall team knowledge and performance.

Qualifications:

5+ years of experience with Eplan, including completion of past customer engagements, OR
10–20 years of relevant industry experience or direct ECAD experience, with at least 2+ years of successful onboarding in multiple Eplan products.
Bachelor’s degree in Electrical Engineering or equivalent engineering discipline.
3+ using CAE tools for electrical panel or substation design.
Experience with system integration, manufacturing, and/or electrical utilities preferred.
IT and application skills, including network solutions, Windows Server, Windows OS, and Microsoft Office solutions.
Good oral and written communication skills in English.
Strong communication, networking and interpersonal skills.
Strong business acumen with ability to influence at the various levels of the organization.
Strong team worker with interfaces to regional sales and vertical market management.

Additional Information:
We will not sponsor applicants for work visas. Applicants must be authorized to work on an unrestricted basis. Must reside within the US and be willing to travel approximately 50%.

#LI-HS1
#EplanIND
#LI-Remote

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department at (937) 399-0500.

This option is reserved for individuals who require accommodation due to a disability.

Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets.

Ready to apply?

APPLY

Share ·