Program Manager, AI & Emerging Technologies - Remote

About Internet2

An advanced non-profit technology community founded in 1996 by the nation’s leading higher education institutions, Internet2 provides a collaborative environment for U.S. research and education organizations to solve shared technology challenges and develop innovative solutions supporting their research, educational, and community service missions. Today, Internet2 stands at the intersection of infrastructure and innovation, operating a state-of-the-art national research and education network while simultaneously advancing a comprehensive service portfolio spanning trust and identity solutions, cloud programs and services, research engagement initiatives, and community-building programs. This integrated approach enables Internet2 to deliver unique value that empowers its diverse membership, including universities, government agencies, regional networks, corporations, and leading research and education organizations.

Position Overview

This is an exciting role at the intersection of applied Artificial Intelligence (AI), advanced cloud-based GPU/HPC infrastructure, and community-driven program development for research and higher education institutions. It requires more than just program management or technical skills; it requires someone with deep technical knowledge who enjoys collaborating with research, higher education, government, industry, and other AI leaders.

The Program Manager for AI & Emerging Technologies is a member of Internet2’s NET+ Cloud Infrastructure & Platform Services team. This role manages a portfolio of AI and emerging technology (ET) services, stewards industry collaborations, and serves as a strategic advisor to the research and education (R&E) community on AI & ET strategy, adoption, and responsible innovation. The role supports nearly 600 research and higher education institutions in managing risk and maximizing opportunities when adopting commercially offered technology.

Key Responsibilities:

Program Management & Operational Excellence

• Directly manage a portfolio of 3–5 NET+ services.  Act as primary point of contact across generative AI platforms, model-as-a-service (MaaS), orchestration gateways, and cloud-based GPU/HPC infrastructure.

Institutions & Community  → Requirements & Signals

• Lead the NET+ Generative AI Community of Practice.

• Translate complex technical and economic concepts into practical guidance for CIOs, research computing leadership, procurement/legal, and faculty innovators.

• Convert demand signals + supply capabilities into forward‑looking portfolio direction and recommendations for NET+ service development and evolution.

Thought Leadership & Portfolio Strategy

• Develop presentations, briefings, and thought leadership that articulate where the field is going and how institutions can adopt responsibly and effectively.

Vendors & Providers → Capabilities & Offerings

• Manage vendor relationships at scale, connecting product roadmaps to community needs and constraints.

Opportunities to Expand (as time permits): 

• CLASS (Cloud Learning and Skills Sessions) training program.

• Developer-Relations-style activities at scale, such as demos, tutorials, and social. 

• Adjacent emerging tech (e.g., quantum) and advanced research computing initiatives.

Required Qualifications

• Bachelor’s degree (or equivalent combination of education and experience).

• 5+ years in AI, cloud infrastructure, research computing, or technology program leadership, with technical credibility and ecosystem engagement.

• Experience in a technical or customer-facing role (solutions engineering, cloud advisory, technical program leadership, or product strategy).

• Ability to travel domestically up to 20% for major community events and member site visits.

Preferred Qualifications

• Experience engaging with research universities or research computing organizations.

• Advanced Digital Fluency: Mastery of collaboration and productivity tools—specifically Google Workspace.

• AI-Augmented Workflow: Demonstrated use of Generative AI/LLMs and CRM tools to enhance daily productivity.

• Portfolio & Evaluation Experience: Running multi-stakeholder evaluations and managing a diverse service portfolio.

• Operational Agility & Initiative: Ability to thrive in high-velocity environments as a self-directed leader who syncs tightly with teammates

• Exceptional written and verbal communication; ability to translate technical, financial, and contractual concepts for diverse audiences.

• Proven collaboration across technical, business, and procurement/contracting/legal stakeholders.

• Knowledge of GPU-based cloud workloads, HPC environments, and the emerging quantum landscape.

• Background in technology marketing or community advocacy.

As a full-time employee, you will be eligible to participate in Internet2’s employee benefits program effective on your start date in accordance with the terms and conditions of each plan.  The program currently includes medical, dental, life, vision and disability insurances, a health spending account program, sick time, vacation time and a tax deferred retirement plan.

Expected Hiring Range: $120,300 - $135,400

Starting salary is typically within the first quartile of the range and varies based on experience.

Pay Grade: B-8

For pay transparency purposes, the full salary range is: $120,300 (Entry Point) - $180,500 (Max Point)

Internet2 is a 501(c)(3) not-for-profit organization and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.