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Inside Sales Representative

Roles & Responsibilities

  • Typically requires a 4-year degree or 3+ years of related experience
  • Willingness to travel to Arrow office locations as requested
  • Experience in sales, solution selling, and managing the order-to-invoice process
  • Ability to work under broad supervision and make informed sales decisions in a competitive landscape

Requirements:

  • Manage the overall account relationship, provide strategic service and support, maximize margins and drive value-added solution selling
  • Coordinate internal/external resources for quoting, demand fulfillment, on-time delivery, engineering support, and issue resolution
  • Serve as liaison between suppliers, supplier reps, and customers to build long-term partnerships; own quote-to-order strategy, pricing, NCNR/EOL validation, and price increase notifications
  • Own sales excellence in the assigned territory by developing customer strategy, managing credit/financial interfaces, maintaining Perfect Order Index (POI) and inventory integrity, and coordinating cross-functional resources

Job description

Position:

Inside Sales Representative


Job Description:

What You’ll Be Doing:  

  • Managing the overall account relationship by providing strategic service and support to an assigned customer base. Maximize margins, gain market share, and drive value added solution selling. 

  • Working with internal and external resources, providing customer service, often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems.  

  • Functioning as key liaison between suppliers, supplier reps, and customers to build and establish long-term business partnerships for Arrow.  

  • Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory.  

  • Sell and drive Solutions Selling within the approved account level strategy.  Requires knowledge of a competitive landscape in the market and the ability to make sales decisions based on that information.  

  • Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns and Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs. 

  • Owns the customer interface for important Credit and Financial Information as well as coordination of all available resources and support functions.  

  • As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote markup (owns strategy and application) and notify customer of all/any price increases. 

  • This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow. 

What We Are Looking For:  

  • Has a high level of discretion to vary from established procedures, works under broad supervision, and solves some complex problems. Generally, has substantial work experience involving complex concepts and procedures in theories/concepts in own function. 

Work Arrangement:

  • Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.

Education/Experience:  

  • Typically requires a 4-year degree or 3+ years of related experience 

What’s In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package. 

  • Medical, Dental, Vision Insurance 

  • 401k, With Matching Contributions 

  • Short-Term/Long-Term Disability Insurance 

  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options 

  • Paid Time Off (including sick, holiday, vacation, etc.) 

  • Tuition Reimbursement 

  • Growth Opportunities 

  • And more! 

#LI-LH1

Annual Hiring Range/Hourly Rate:

$26.10 - $31.90

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. 


Location:

US-PA-Pennsylvania (Remote Employees)


 

Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.


Time Type:

Full time


Job Category:

Sales

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)


We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

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