Lifecycle Marketing Operations Specialist

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client believes everyone deserves a home they love. Founded in 2014, they have grown into the #1 interior design service in the country by reimagining how people design, shop for, and furnish their homes. Through a blend of online and in-person services, they make custom furniture and interior design both accessible and delightful. Headquartered in Denver, with design studios across both coasts and throughout the U.S., they own and operate leading home furnishings brands including Interior Define, The Inside, and The Citizenry. As their portfolio continues to expand, they are seeking detail-oriented professionals to support their growth.

Location

Fully Remote | 9 AM – 6 PM EST

Role Overview

The Lifecycle Marketing Operations Coordinator will join the Growth team and support the execution of lifecycle marketing campaigns across email, SMS, and push notifications. This is a highly operational role focused on campaign setup, QA, reporting, and cross-functional coordination to ensure campaigns are delivered accurately, on time, and at scale.

Key Responsibilities

Campaign Execution

• Execute and manage batch-and-blast lifecycle campaigns across email, SMS, and push.

• Code, build, and schedule triggered campaign sends as well as daily batch-and-blast sends.

• Set up SMS and push notifications, including product and QA testing.

• Ensure proper segmentation, targeting, timing, and test setup based on predefined requirements.

Calendar & Project Management

• Maintain and manage the lifecycle campaign execution calendar to ensure timely and accurate sends.

• Project manage promotional campaign execution from planning through launch and post-send reporting.

Quality Assurance

• Own QA for all lifecycle campaigns, ensuring correct messaging, links, audiences, timing, and promotions before launch.

• Conduct thorough product and campaign testing prior to go-live.

Reporting & Data Integrity

• Run weekly and monthly lifecycle performance reports, ensuring accuracy and consistency.

• Proactively identify anomalies or inconsistencies in reporting and flag potential issues.

• Produce clear, accurate, and reliable reporting for internal stakeholders.

Cross-Functional Collaboration

• Collaborate closely with marketing, creative, and operations teams to align on execution and approvals.

• Support the Lifecycle Marketing Manager with ad hoc projects and operational needs.

Qualifications

Experience

• 1–2+ years of experience in a marketing, operations, or execution-focused role within a B2C or e-commerce environment.

• Experience working with data in Excel or Google Sheets.

• Familiarity with lifecycle marketing tools and ESPs such as Braze, Iterable, Klaviyo, or similar platforms is a plus.

• Basic familiarity with HTML (no advanced coding required).

• Familiarity with Looker or Google Analytics is a plus.

Skills

• Strong attention to detail with proven ability to thoroughly QA campaigns and reports.

• Comfortable operating in structured, process-driven environments with clear deadlines.

• Ability to identify inconsistencies in data and proactively flag issues.

• Strong organizational skills with the ability to manage multiple projects simultaneously.

• Clear communication and effective collaboration with cross-functional teams.

• Ability to produce accurate and dependable reporting.

• Willingness to learn and adapt to new tools, including AI-enabled workflows and automation.

• High level of ownership, accountability, and eagerness to grow within a fast-paced, results-driven environment.

Opportunity

This is an excellent opportunity for an early-career marketer who thrives in operational roles and enjoys bringing campaigns to life with precision. You will gain hands-on experience across lifecycle channels within a nationally recognized consumer brand portfolio, work closely with cross-functional teams, and grow your expertise in execution, reporting, and marketing operations within a fast-scaling organization.

Application Process:

To be considered for this role these steps need to be followed:

• Fill in the application form

• Record a video showcasing your skill sets