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Fraud Specialist

Roles & Responsibilities

  • Experience in risk, compliance, or a similar role in ecommerce or payments
  • Deep understanding of risk and fraud in ecommerce or payments companies
  • Familiarity with Whop as a buyer or seller
  • Obsessive attention to detail with a commitment to correctness; process-driven and results-oriented

Requirements:

  • Audit Whop merchant accounts, review risk flags from internal fraud tooling, and set reserves or suspend accounts accordingly
  • Review merchant applications to assess financing options, including review of payment processor statements
  • Investigate payment anomalies using fraud tools and review high-risk merchant flags
  • Escalate fraudulent trends to product and engineering teams to build fraud solutions into the product

Job description

What we’re looking for, ranked:

  1. You have obsessive attention to detail.
  2. You are analytical and love finding patterns in data. 
  3. You are scrappy, have a bias for action, and work harder than anyone you know.
  4. You have experience working in risk or fraud, especially in e-commerce or payments. 

About Whop

Whop is a financial technology company on a mission to provide the world with sustainable income. Our vision is to create the world’s largest internet market, where people can create, connect, and transact all from a single platform. Whop enables individuals and businesses to accept payments, launch ventures, and engage with others across the network. 

Today, Whop facilitates over $3 billion in annual payouts to people in 144 countries. Growth continues to accelerate, with gross transaction volume increasing roughly 25% month over month. 

Whop has raised hundreds of millions from institutional investors like Insight, Bain Capital Ventures, A*, and Peter Thiel — including a recent strategic investment from Tether, the largest stablecoin company in the world.

Our current team is made up of young, passionate entrepreneurs who grew up on the internet — over 75% built a business before joining Whop, including 53 former founders and 30 who scaled past $1M in revenue. Product leadership includes backgrounds from Meta and Robinhood.

For more information, visit whop.com.

About the role

As a Fraud Specialist, you will make sure that merchants are only selling high-quality, trusted products on Whop and all activity on the platform falls within our Terms of Service. You will leverage Whop’s fraud tools to investigate payment anomalies, review high-risk merchant flags, and escalate situations as needed.

This role reports to the Head of Trust. 

✅ Salary: $60,000

📍Remote : This position offers the flexibility to work from anywhere in the world.

Available shifts are:

  • 12:00 am EST to 8 am EST 
  • 8:00 am EST to 4:00 pm EST
  • 4:00 pm to 12:00 am EST

Weekend shifts are rotational - you must be available to work on some weekends.

Scope:

  • Responsible for Whop merchant account audits, reviewing risk flags from our internal fraud tooling and setting reserves or suspending accounts accordingly 
  • Review merchant applications to access financing options, including review of payment processor statements 
  • Escalate fraudulent trends to product and engineering teams so we can build solutions into our product  

What we’re looking for

  • You have previous experience in risk, compliance, or a similar role.
  • You have a deep understanding of risk and fraud at an ecommerce or payments company.
  • You are familiar with Whop, either as a buyer or as a seller.
  • You have obsessive attention to detail; you care deeply about correctness
  • You are low-ego, non-performative, and process-driven
  • You love getting creative and doing anything it takes to solve a hard problem 
  • You are scrappy and have a bias for action: no task too small, no idea too big
  • You want to take over the world and are not satisfied with anything other than being the best

Your first 90 days will look like the following:

  • Within 30 days, you will deeply understand Whop’s product and internal fraud tools and processes.
  • Within 60 days, you will have mastered account audits, financing application reviews, Resolution Center cases, and escalations. 
  • Within 90 days, you are detecting fraud patterns and escalating trends to our engineering teams to update fraud solutions within our product. 




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