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Job Description

Sr Solutions Architect - C# | Remote in Mexico

We're Concentrix, the global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
 

As a Sr Solutions Architect, you will play a pivotal role in enhancing quality, efficiency, and customer satisfaction. Your responsibilities will include leading customer interactions and assisting clients in the development, construction, testing, and deployment of solutions that utilize Smartsheet, the Smartsheet API, and integrations between Smartsheet and other products. You will be working with cutting-edge web-based technologies and a commitment to gaining a profound understanding of Smartsheet’s advantages, use cases, and both business and technical aspects.

Essential Functions/Core Responsibilities

• Develop, build, test and deploy custom software solutions leveraging a wide array of Smartsheet product & third party APIs.
• Lead technical consulting engagements that require custom software development by leading design sessions, defining technical requirements, and validating solution architecture against product best practices.
• Design and document technical solutions aligned with client business objectives.
• Review and validate solution designs produced by other Architect team members.
• Provide quality oversight of engagements through formal peer to peer feedback, ongoing mentorship and coaching.
• Serve as the Smartsheet subject matter expert (SME) on Smartsheet product capabilities and extensibility scenarios that leverage the Smartsheet APIs.
• Determine solution feasibility and costing in support of our Sales team for new engagements.
• Manage all aspects of technical projects, including, but not limited to, the schedule, deliverables, deadlines and client relationships.
• Develop middleware applications to automate processes within Smartsheet products, integrate with 3rd party systems, and migrate data between 3rd party systems and Smartsheet products.

Candidate Profile

• Bachelor's Degree in Computer Science, Engineering, or related field.
• 3+ years of customer facing experience.
• Experience with C# is a must.
• Fluency in advanced conversational English.
• Experience working with SaaS/IPaaS applications in an enterprise environment.
• Proven ability to drive projects from concept through completion with minimal guidance.
• Understanding of systems architecture and ability to design scalable performance-driven solutions.
• Understanding of key design patterns and large data volume best practices.

Bonus Skills

• Experience with Node, Python, or Java.
• Knowledge of data integration and experience integrating SaaS applications with different business systems (ETL, CRM, business analytics, reporting, etc.)

Join us and be part of this journey towards greater opportunities and brighter futures.

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