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Sales Representative Outbound I

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
53 - 66K yearly
English

Other Skills

  • Microsoft Excel
  • Microsoft PowerPoint
  • Customer Service
  • Microsoft Office
  • Microsoft Word
  • Microsoft Outlook
  • Willingness To Learn
  • Knowledge Transfer
  • Professionalism
  • Non-Verbal Communication
  • Planning
  • Adaptability
  • Multitasking
  • Detail Oriented
  • Prioritization
  • Relationship Building
  • Self-Motivation
  • Problem Solving

Roles & Responsibilities

  • High school diploma or GED; Bachelor's degree preferred.
  • At least 1 year of telemarketing or customer service experience.
  • Extensive automotive parts knowledge; import knowledge is a plus.
  • Proficiency in Microsoft Office and ability to read, write, and speak English fluently.

Requirements:

  • Develops new leads and maximizes current customer potential by utilizing referrals, data mining tools, relationships, and expanding knowledge of new product and market developments; manages a defined base of active customers.
  • Documents all relevant account activity in the CRM or other appropriate systems and maintains professional relationships with internal teams (territory development managers, branch operations, customer support).
  • Achieves assigned performance goals by overseeing a defined number of active customers and preparing a yearly budget for the assigned customer base, including new customer development based on market potential.
  • Represents the organization professionally and in accordance with the code of conduct and ethics; travels occasionally as required.

Job description

Opportunity Information:

Job Description

The Sales Representative Outbound I’s primary responsibility is to develop and implement proficient selling skills while demonstrating specific repetitive competencies in the areas of prospecting, growing, developing, and maintaining an active assigned customer account base.

This includes effectively soliciting future business clients and maximizing sales to existing accounts. The position requires the individual to demonstrate the ability to grow sales while consistently improving the quality and performance of assigned customers.


Responsibilities

Achieves assigned performance goals and objectives by overseeing a finite number of active customers as defined by leadership.

Develops new leads and maximizes current customer potential by utilizing all available resources, including referrals, data mining tools, developing and leveraging relationships, and expanding current knowledge of new product and market developments.

Documents all relevant account activity in the CRM tool or other appropriate areas.

Represents the organization professionally and in accordance with the code of conduct and ethics.

Maintains a positive working relationship with territory development managers, branch operations leadership team, customer support, and other internal departments.

Prepares a yearly budget for the assigned customer base, including new customer development based on market potential.

Occasional travel is required for this position.


Essential Job Skills

Strong verbal and written communication skills.

Ability to solve practical problems and deal with a variety of concrete variables.

Proficiency in Microsoft Office.

Must be able to read, write, and speak English fluently.

Excellent organizational, planning, and prioritization skills.

Highly motivated with creative ideas.

Ability to efficiently manage multiple customer accounts and successfully multi-task.

Adaptable to a changing environment and capable of embracing the continuous improvement process.

Proficient with data entry, including speed and accuracy, with strong attention to detail.


Requirements

Must be available for occasional travel.

Comfortable using Microsoft Office applications.

High school diploma or GED equivalent.

Must be able to read, write, and speak English fluently.

Eligible to work in the United States.

Extensive automotive parts knowledge; import knowledge is a plus.

At least 1 year of telemarketing or customer service experience.


Ideal Candidates

Comfortable with all aspects of Microsoft Office (Outlook, PowerPoint, Word, Excel).

1-3 years of related experience.

Extremely organized and demonstrates the ability to prioritize effectively.

Must be able to read, write, and speak English fluently.

Has excellent multitasking ability and is a demonstrated self-starter.

Willingness to continue to evolve and develop personal skills to meet a changing environment.

Willing to travel occasionally.

Bachelor’s degree preferred.

Bilingual skills preferred.

Order processing knowledge and familiarity with computer catalogs.

Demonstrates a positive attitude and strong attention to detail.


Education

High school diploma or GED equivalent.

Bachelor’s degree preferred.


Certificates, Licenses

None.


Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to sit, talk, and listen. The team member is frequently required to walk. The team member is occasionally required to stand; use hands, reach with hands and arms; stoop, kneel, crouch, or crawl. The team member must be able to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.


Work Environment

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly exposed to moving mechanical parts and occasionally exposed to high places, fumes, airborne particles, and toxic or caustic chemicals. The noise level in the work environment is generally low to moderate. This is a remote position with occasional travel.

Location Type: Hybrid Pay Range: USD $52,700.00 - USD $65,900.00 /Yr. Reasonable Accommodation Notice:

Worldpac is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require accommodations to perform the essential functions of the job, please contact talent@worldpac.com for assistance.


Worldpac is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, or veteran status.

 

Worldpac offers a comprehensive benefits package designed to support the health, financial well-being, and work-life balance of its employees. Key benefits include:

 

Health and Wellness:

  • Medical, dental, and vision insurance plans to cater to various healthcare needs.
  • Health Savings Accounts (HSAs) with company contributions for eligible plans.
  • Flexible Spending Accounts (FSAs) for medical and dependent care expenses.
  • Employee Assistance Programs (EAP) offering confidential counseling and support services.

Financial Benefits:

  • 401(k) retirement plan with company match to assist in future financial planning.
  • Life and Accidental Death & Dismemberment (AD&D) insurance for financial security.
  • Short-term and long-term disability insurance to protect income during unforeseen circumstances.

Work-Life Balance and Additional Perks:

  • Paid time off, including vacation days and holidays, to encourage rest and personal time.
  • Employee discounts on products and services.

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