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IT PMO Project Manager

Roles & Responsibilities

  • 7+ years of IT project and/or product delivery management experience, preferably within a PMO.
  • Hands-on delivery of enterprise planning or supply chain platforms, preferably Kinaxis RapidResponse, within the last 5 years.
  • Proven track record delivering products with post–go-live evolution and continuous improvement, including SAP ECC integration in manufacturing environments.
  • Agile and/or Scrum certification and PMI PMP certification (PMP required).

Requirements:

  • Own end-to-end delivery of the Kinaxis Demand Planning (RapidResponse) implementation, including scope, schedule, budget, quality, and value realization; manage product delivery outcomes and align with Agile/product-centric practices.
  • Lead Kinaxis implementation and integration with SAP ECC, including demand planning, forecasting, capacity planning, SOP/IBP, and cross-functional coordination with business, SAP, Kinaxis, and IT partners.
  • Apply Agile/Scrum methodology to delivery: sprint planning, backlog refinement, standups, reviews; work with Product Owners to prioritize features, manage backlogs, and deliver incremental business value.
  • Provide PMO governance and stakeholder engagement: integrated delivery plans, RAID management, executive status reporting, and ensure alignment with enterprise strategy and quality/compliance standards.

Job description


Position: IT PMO Project Manager, Req# CRNGJP00029218

Internal Title: IT PMO Project Manager – Kinaxis Demand Planning Delivery
Location: Charlotte, NC (Charlotte, NC area preferred, Remote candidates in Eastern or Central Time Zones considered)

Duration: 8 months contract with high possibilities of extension

Travel Requirement:

Limited travel to Charlotte, NC may be required to participate in project workshops or key delivery events. Advance notice will be provided. Travel is not expected to exceed 15–25%.

Interview Process: Two Rounds. First Round Video Interview with PMO Panel. Second Round Video Interview with PMO & Project Sponsor Panel. The third round may be possible for candidate determination.

Assignment anticipated through the end of 2026. Possibility of extension based on demand.

Job Description:

The client is a global leader in innovation and advanced manufacturing. As an IT PMO Project Manager focused on Kinaxis Demand Planning delivery, you will play a critical role in enabling data-driven planning, scalable platforms, and product-oriented delivery models that directly support the client's global manufacturing and supply chain operations.

If you are a delivery-focused leader with experience implementing enterprise products and a passion for Agile, product-centric execution, we encourage you to apply.

About the Role

We are seeking an experienced, results-driven IT PMO Project Manager to lead the delivery of a Kinaxis Demand Planning (RapidResponse) implementation integrated with SAP ECC manufacturing systems. This role is ideal for a product-focused delivery leader who has hands-on experience implementing enterprise platforms, understands product-centric delivery models, and can effectively operate in Agile and Scrum environments.

The successful candidate will take ownership of product delivery outcomes, proactively manage risks and dependencies, engage business and technical stakeholders, and ensure solutions are delivered in alignment with the client's quality, compliance, and PMO governance standards.

Education and Experience:

  • 7 years of IT project and/or product delivery management experience, preferably within a PMO.
  • Hands-on experience delivering enterprise planning or supply chain platforms, preferably Kinaxis RapidResponse, within the last 5 years.
  • Proven experience implementing products, not just managing one-time projects, including post–go-live evolution and continuous improvement.
  • Experience delivering solutions integrated with SAP ECC in manufacturing environments.
  • Demonstrated success leading complex, cross-functional initiatives in large enterprises.

Certifications (Required)

  • Agile and/or Scrum certification required (CSM, PMI-ACP, SAFe, or equivalent).
  • PMI PMP (Project Management Institute - Project Management Professional) certification required.

PLEASE NOTE:

  • Submissions are required to include the candidate's PMP Certification Number and Active Dates listed. Submissions that do not have this information will not be considered for shortlisting.

Preferred Qualifications

  • Product Delivery or Product Management experience in enterprise IT environments.
  • Experience working with system integrators and SaaS vendors.
  • Familiarity with Agile lifecycle management tools (Jira, Azure DevOps, etc.).

Skills & Competencies

  • Strong understanding of Agile, Scrum, and hybrid delivery models.
  • Ability to manage delivery plans, product roadmaps, backlogs, and RAID effectively.
  • Exceptional stakeholder management and executive communication skills.
  • Proven problem-solving, decision-making, and escalation capabilities.
  • Detail-oriented with a strong commitment to deliver quality and outcomes.
  • Ability to lead without authority and influence across organizational boundaries.

Domain Knowledge Requirements – Kinaxis Demand Planning

The ideal candidate will demonstrate strong domain knowledge in enterprise demand and supply planning, including:

  • Kinaxis RapidResponse or Comparable Advanced Planning Systems (Client)
  • Demand forecasting and demand sensing
  • Supply planning and capacity modeling
  • S&OP / Integrated Business Planning processes
  • Scenario-based planning and what if analysis
  • Integration of planning platforms with SAP ECC in manufacturing environments
  • Understanding of how planning systems support complex, multi-site manufacturing operations

Key Responsibilities:

1. Project & Product Delivery Ownership

  • Facilitate end-to-end delivery of the Kinaxis Demand Planning application, ensuring scope, schedule, budget, quality, and value realization objectives are met.
  • Drive accountability for product delivery outcomes, including roadmap execution, feature delivery, and operational readiness.
  • Clearly understand and manage the distinction between:
  • Product-based delivery (roadmaps, backlogs, continuous value delivery, post–go-live evolution)
  • Traditional project execution (milestones, phase gates, funding cycles)
  • Ensure delivery aligns with enterprise PMO standards while enabling Agile and product-centric ways of working.

2. Kinaxis Demand Planning Implementation Leadership

  • Manage Kinaxis RapidResponse deployments and enhancements supporting:
  • Demand Planning and Forecasting
  • Supply and Capacity Planning
  • Scenario Modeling and What If Analysis
  • Sales & Operations Planning (S&OP) / Integrated Business Planning
  • Oversee integration between Kinaxis and SAP ECC, including demand signals, material master data, BOMs, and manufacturing planning data.
  • Coordinate cross-functional teams including supply chain business stakeholders, SAP functional teams, Kinaxis solution architects, system integrators, and internal IT partners.
  • Ensure platform configurations, data models, integrations, and releases align with manufacturing processes and business outcomes.

3. Agile & Scrum Execution (Required)

  • Lead delivery using Agile and Scrum methodologies, including:
  • Sprint planning
  • Backlog refinement
  • Stand-up meetings
  • Sprint reviews and retrospectives
  • Partner closely with Product Owners and Business Leads to:
  • Prioritize features and capabilities
  • Manage product backlogs and roadmaps
  • Deliver incremental and measurable business value
  • Support teams transitioning from project-centric to product-centric delivery models.

4. Project Leadership & PMO Governance

  • Develop and maintain integrated delivery plans, product roadmaps, milestones, and resource plans.
  • Own and manage RAID (Risks, Assumptions, Issues, Dependencies) and ensure timely mitigation and escalation.
  • Provide clear, concise delivery status reporting for executive and PMO leadership.
  • Ensure alignment between Agile delivery teams, PMO governance, and enterprise strategy.

5. Stakeholder Engagement & Communication

  • Build strong relationships with supply chain, manufacturing, IT, and business leadership.
  • Serve as the primary point of contact for delivery status, risks, dependencies, and key decisions.
  • Engage senior leaders and product stakeholders to maintain momentum, alignment, and adoption.

6. Quality, Compliance & Continuous Improvement

  • Ensure adherence to the client's quality, compliance, and governance standards.
  • Promote continuous improvement through Agile retrospectives, lessons learned, and delivery metrics.
  • Ensure deliverables meet acceptance criteria and support operational readiness and user adoption.
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