10+ years of experience in procurement, Source-to-Pay processes, or enterprise transformation programs.
Proven experience supporting SAP S/4HANA or SAP-based procurement transformations.
Strong understanding of SAP procurement processes (PR, PO workflows) and digital procurement platforms.
Experience developing training programs, communication strategies, and adoption frameworks.
Requirements:
Develop and execute a global change and adoption strategy across all STP process areas within SAP S/4HANA environments, including governance and training.
Lead adoption and process excellence initiatives across global Source-to-Pay processes, ensuring business readiness, training, and long-term adoption; translate SAP process designs into user-friendly guidance.
Build and manage a network of super users and change champions to support adoption; design and oversee role-based training programs and learning materials.
Coordinate testing readiness, change impact assessments, deployment readiness, and post-implementation stabilization/adoption monitoring; ensure alignment with milestones.
Job description
Our client, a leader in the global healthcare sector, is seeking an experienced Global STP Process Excellence & Adoption Lead to drive adoption and operational excellence across global Source-to-Pay processes, including Direct Procurement, Indirect Procurement, Invoice-to-Pay, Master Data, and Source-to-Contract. This role will act as the central coordinator between business stakeholders, procurement process owners, and system implementation teams, ensuring that procurement transformations and ERP implementations are successfully adopted by the organization. The focus is not only on implementing new systems but also on ensuring business readiness, effective training, and long-term adoption of new processes and tools. This is a senior leadership role requiring strong procurement expertise, strategic thinking, and the ability to influence stakeholders across global teams.
This is a remote position, provided the candidate operates within a similar European time zone. This is a contractual role which will run through 2026. The candidate must be flexible to work in the client’s preferred time-zone, which is CEST.
Develop and execute a global change and adoption strategy across all STP process areas.
Lead adoption and process excellence initiatives across global Source-to-Pay processes within SAP S/4HANA environments.
Translate SAP process designs and workflows into clear business communications and user-friendly guidance.
Ensure alignment between system implementation milestones and business readiness activities.
Establish governance frameworks to ensure consistent change management across procurement functions.
Leverage digital adoption platforms and modern learning tools to support user adoption.
Build and manage a network of super users and change champions to support adoption.
Design role-based training programs and learning paths for procurement and operational teams.
Develop learning materials such as quick reference guides and digital training content.
Design and oversee role-based SAP training programs for procurement and operational users.
Coordinate testing readiness and business user participation during deployment phases.
Conduct change impact assessments to understand how new systems affect business roles.
Ensure readiness across deployment waves and address adoption barriers proactively.
Support post-implementation stabilization and adoption monitoring.
Analyze user feedback and support metrics to identify improvement opportunities.
Implement continuous improvement initiatives to enhance user experience and process performance.
Requirements
10+ years of experience in procurement, Source-to-Pay processes, or enterprise transformation programs.
Proven experience supporting SAP S/4HANA or SAP-based procurement transformations.
Strong understanding of SAP procurement processes (PR, PO workflows) and digital procurement platforms.
Strong understanding of STP processes, procurement operating models, and digital procurement tools.
Experience developing training programs, communication strategies, and adoption frameworks.
Strong facilitation, leadership, and change management capabilities.
High emotional intelligence, resilience, and ability to manage multiple stakeholders in transformation environments.
