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Account Executive - Higher Education (Remote Position)

Key Facts

Remote From: 
Full time
Senior (5-10 years)
English, Spanish

Other Skills

  • •
    Microsoft Office
  • •
    Accountability
  • •
    Collaboration
  • •
    Resilience
  • •
    Teamwork
  • •
    Customer Service
  • •
    Verbal Communication Skills
  • •
    Social Skills
  • •
    Self-Motivation

Roles & Responsibilities

  • Bachelor's Degree in marketing, sales, or relevant field
  • 5-7 years' relevant experience in software sales, service, or account management
  • Proven ability to close sales and achieve sales goals with a hunter mindset; strong CRM/SaaS experience
  • Excellent communication and interpersonal skills; bilingual English/Spanish a plus

Requirements:

  • Serve as primary contact for customer accounts within the assigned region or market segment; build and maintain relationships with customers and provide exceptional service
  • Sell and renew SaaS subscriptions, upsell opportunities, and handle inbound/outbound calls; perform online demos
  • Achieve sales quotas; develop and maintain a sales pipeline; track, monitor, and report sales results on CRM
  • Negotiate pricing and contractual agreements to close the sale; ensure orders are processed accurately; develop new business opportunities

Job description

Position Summary  

The Account Executive (AE) sells software business applications and solutions to new and existing customers for education, incident, detection, response, remediation, and security management. Generate, develop, and close sales, manage accounts and ensure a maximized sales pipeline. Negotiate pricing and contractual agreements. Has a "hunter" mindset, and is accountable for achieving sales quotas. Track, monitor, and report sales results and marketing trends. Industry areas: education.

Essential Job Responsibilities 

  • Serve as primary contact for customer accounts within the assigned region or market segment.
  • Sell and renew SaaS subscriptions, and upsell opportunities to new and existing customers.
  • Handle inbound and make outbound follow-up calls.
  • Build and maintain customer relationships and provide exceptional customer service.
  • Ensure orders are processed accurately and efficiently.
  • Achieve sales quotas, track, monitor, and report sales results and marketing trends on CRM.
  • Perform effective online demos to prospects.
  • Develop new business opportunities to ensure a sales opportunity pipeline
  • Negotiate pricing and contractual agreements to close the sale.
  • Perform other duties as assigned.

Requirements

  • Bachelor's Degree in marketing, sales, or relevant field.
  • 5-7 years' relevant experience in software sales or service, account management or relevant experience.
  • Keen understanding of Education, and industry trends and how it impacts customer business.
  • Proven results delivering a wide variety of client solutions.
  • Proven ability to take ownership of business, close sales, and achieve sales goals.
  • Excellent computer skills and experience with Microsoft Office Suite, sales force, or CRM software, and Saas experience highly preferred.
  • Excellent communication (verbal, written, and presentation) and interpersonal skills (positive and collaborative).
  • Bilingual in English/Spanish a plus.
  • Effective teamwork and collaboration skills.
  • Coachable, self-motivated, and resilient.
  • Requires a talented salesperson with a hunter mindset, focused on generating new opportunities, developing the sales pipeline, and closing new business.
  • Ability to negotiate pricing and contractual agreements.
  • Ability to manage multiple accounts.

Physical Requirements 

  • Frequent communication with clients, prospects and internal staff. Must be able to exchange accurate information in these situations. 
  • Travel Required.

EOE/M/F/Disabled/Vet

This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment

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