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Disclosure Desk Specialist - Remote

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Communication
  • Multitasking
  • Time Management
  • Customer Service
  • Organizational Skills
  • Detail Oriented
  • Prioritization
  • Computer Literacy

Roles & Responsibilities

  • Minimum of two years of experience preparing/reviewing disclosures (wholesale experience preferred).
  • Excellent customer service skills.
  • Highly detail-oriented with strong organizational and time-management abilities.
  • Proficiency with Encompass or a similar loan origination system (preferred).

Requirements:

  • Disclose initial and revised disclosures promptly and accurately within regulatory requirements; monitor change of circumstance requests requiring re-disclosure.
  • Ensure all required regulatory, state, and investor disclosures are included in disclosed packages; verify fee and loan information for accuracy at time of disclosure or re-disclosure.
  • Review filed disclosures for completeness and accuracy and ensure system tracking is up-to-date; remain current on changing state and federal regulations to ensure compliance for multi-state locations.
  • Communicate with customers and internal teams to address questions and support regulatory compliance; perform other duties as assigned.

Job description

Description

Position Overview:
 
11 Mortgage strives to provide a high level of excellence in every aspect of the loan process. This includes ensuring the effectiveness of compliance with federal and state regulations through each step. The Wholesale Disclosure Desk Specialist is responsible for disclosing and monitoring initial and revised disclosures to ensure accuracy and timeliness.
 
Ideal candidates for this position are experienced in preparing/reviewing disclosure/compliance documents, have a customer-service mindset, and proven time management and prioritization skills.
 
Essential Functions of the Role:
  • Disclose initial and revised disclosures promptly and accurately within regulatory requirements.
  • Monitor and disclose change of circumstance requests requiring a re-disclosure.
  • Ensure that all required regulatory, state, and investor disclosures are included in disclosed packages.
  • Verify fee and loan information for accuracy at time of disclosure or re-disclosure.
  • Review filed disclosures for completeness and accuracy and ensure system tracking is accurate.
  • Remain current on changing state and federal regulations and ensure up-to-date compliance for multi-state locations.
  • Other duties as assigned.
 

Classification: Full Time, Non-Exempt

 
Essential Knowledge/Skills/Abilities:
  • Excellent customer service skills
  • Highly detail-oriented
  • Proven ability to prioritize and multi-task
  • Strong communication skills, including regulatory correspondence
  • Excellent organizational skills
  • Works well with little direction
  • Ability to work across organizational boundaries
 
 
 
 

Experience Requirements:

  • Minimum of two (2) years of experience preparing/reviewing disclosures preferred.
  • Wholesale experience preferred.
  • Experience with Encompass or similar LOS preferred.

 

Education / Licensing Requirements:

  • High school diploma or equivalent required. Some college preferred.
 

Working Conditions:

  • Fast-paced environment.
  • Requires normal vision (corrected) both close and distant.
  • Requires normal hearing levels (corrected).
  • Requires working at a desk to use a phone and computer for extended periods of time.
  • Requires sitting, bending.
  • Works effectively with frequent interruptions.
  • Lifting requirements of 10 lbs. occasionally.
  • Minimal travel <5%. 
  • Along with a great culture and competitive pay, full-time employees are eligible to receive additional benefits:
    • Medical, dental, and vision insurance
    • Short-term and long-term disability
    • 401(k) and Roth 401(k) plans and Company match
    • Company-provided life insurance
    • 8 paid holidays
    • AND MORE!
Pay: $55,000 to $60,000 annually depending on experience, with eligibility for a discretionary bonus.

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