Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Account Management Customer Lifecycle Management Business Relationship Management Sales Proposals Business Communication Candidate Submittal Cold Calling Customer Retention Recruitment Strategies Upselling Employee Onboarding Pipeline Planning Structured Interview Customer Relationship Management Client Education Articulate 360

Other Skills

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Communication With Candidates
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Professionalism
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Trustworthiness
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Confident Communicator
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Self-Confidence
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Organizational Skills
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Persuasive Communication
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Empathy
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Problem Solving

Roles & Responsibilities

Fluent English with exceptional speaking and writing skills
2–3+ years in staffing, recruitment, outsourcing, or offshoring in a client-facing role
Strong communication — structured, confident, and personable
University degree in business, marketing, communications, or related fields preferred

Requirements:

Conduct structured discovery calls with inbound leads to understand hiring needs.
Present Bamboo Works' services confidently and tailor solutions to client requirements.
Guide clients through each recruitment stage (calibration, shortlisting, interviews, onboarding) and maintain communication during sourcing and follow-up after candidate presentations.
Act as the primary account manager after roles are closed, ensuring client satisfaction and retention; proactively identify upsell opportunities and manage your own pipeline.

Job description

We’re Bamboo Works — a fast-growing international staffing firm helping companies worldwide build high-quality, affordable remote teams. As we scale, we're hiring a Client Success Manager/Sales Executive to lead inbound client handling, guide prospects through our recruitment process, and build long-term, trust-based relationships.

This is a pivotal role — you will be the first impression of Bamboo Works and the ongoing voice of our brand for our clients. Your communication, professionalism, and problem-solving ability will directly reflect the quality we promise.

Location: Remote
Engagement: Full-Time, Independent Contractor
Working Hours: CET
Monthly Salary: Base Pay + Commission

What You’ll Do

Conduct structured discovery calls with inbound leads to understand hiring needs
Confidently present our services and tailor solutions to client requirements
Guide clients through each recruitment stage — calibration, shortlisting, interviews, onboarding
Maintain communication during sourcing and follow up after candidate presentations
Act as the primary account manager once roles are closed, ensuring client satisfaction and retention
Proactively identify upsell or expansion opportunities within existing accounts
Build and manage your own pipeline through consistent, high-quality outreach and follow-up

What We’re Looking For

Requirements (Non-Negotiable)

Fluent English — exceptional speaking and writing skills
Strong communication — structured, confident, and personable
Professional presence — calm, trustworthy, articulate
University degree (business, marketing, communications, or related fields preferred)
Tech-savvy and business-oriented — quick to grasp new industries and roles
Empathetic sales approach — persuasive without being pushy

Must-Have Experience

2–3+ years in staffing, recruitment, outsourcing, or offshoring in a client-facing role
Hands-on experience running discovery calls and managing client accounts
Proven success managing the full client lifecycle — from lead to long-term relationship
Ability to nurture B2B relationships and drive ongoing client satisfaction
Familiarity with remote hiring models and roles (EAs, developers, marketers, analysts, accountants)

Bonus Points For

Experience working with international clients (US, UK, AUS, EU, UAE)
Startup or high-growth environment experience
Strong CRM discipline and organizational skills
Experience in generating their own leads (LinkedIn outreach, light cold calling, etc.)